Originally Posted by
Troy Tiscareno The only thing that would get me to switch, as things stand today, would be if I suddenly needed enterprise-level security and control over my phone.
Otherwise, I use Google for everything, and am fully invested in Google's apps and ecosystem, which are the best for me and my needs. I ran my last company with Google services VERY successfully, and with excellent support on both iOS and Android, all of my techs could get their work (custom app for Android and iOS to get electronic work orders, which can be completed in real-time on the device), send their job pics (G+ Photos, formerly Picasa), use Maps to get to the next customer or meet another tech, take credit card payments on the device, and do everything we needed to do. There were a couple of other custom apps (DishPointer being one) that my techs used all the time, only available on iOS and Android. The one tech with a legacy BB quickly switched once he saw what my other techs could do.
Google's services aren't really available on BB, so, for me, the platform is of little use to me. I use GMail, Maps, G+, Hangouts, Now, and Drive extensively, and between iOS and Android, that means there's a 95+% chance that any new person is already going to be supported on their existing phone, tablet, laptop, and/or desktop. While BB10 might have been able to do some of these things, and a few more of them once 10.2.1 (or 10.3) is eventually rolled out, my techs were able to do all of this 2-3 years ago on the other platforms.
For a small business, ease of use and low cost is absolutely key, and BB just doesn't have anything that can compete right now.