After being with Rogers for 8 years, absolute misery btw, I just recently 4 months ago switched over to Telus and couldn't be happier! The quality of customer service, the availability of reception in certain areas where I couldn't get service before and not having to call every month due to screw ups on my bill made the switch and the fee to cancel out of my contract so worth it!! Plus, my bill is $20 less and month and I have all the same features with a few comped extras!
Vodafone UK... For aaages! Can't remember how long.
Pros: Superfast 3G network. Max I've ever had is 8.60 MBps down and 2 up on my 9900. Excellent coverage wherever I go, and good roaming pricing. �2 per day for 25MB of data. Let me tether and do whatever I like to do with my data, so I can tether for free.Good customer service and treat me like the long term customer I am.
Cons: Expensive for what it is generally and don't have huge allowance. Orange has cheaper plans but worse coverage where I am, same with T-mo, 3 and O2. Tried them all on the side.
All in all I am happy having my 9900, my girlfriend's 9900 my iPad 3G and datacard for my PC on Vodafone. They very rarely miss a beat, even texted me when there was the BIS outage in Oct. 2011.
Last edited by Jake90087; 04-11-12 at 01:08 PM.
Reason: Spelling errors
I've had two accounts with Rogers in Canada for about 10 years now, the service on the phone is great (reception, connections, speed, usually have no problems with the service). The customer service is horrible though. Whenever I need to get in contact with them for any reason I cringe because I know its going to be a painful experience. Prices are also stupidly high compared with some other carriers.
Pro: After 11 years, my entire family switched from Rogers to Bell. Much better rates (slightly cheaper with a lot more services).
Service is more or less the same. Along the border, I'd loose the Rogers signal and pick up At&T, even though I'd be in the Canadian side, led to some expensive bills. With Bell, I have Bell service about a mile in
Con - Rogers My Account management was much better, worked 95% of the time, great app to review usage. Only reason this isn't a problem with me is because I have virtually unlimited minutes. Rogers also a bit more innovative, with their Rogers 1 number thing.
Content with Bell for now. 6GB of tetherable data, unlimited US/Canada for $75. Other providers don't offer that
Good pricing, great signal in my area. No one comes close on this here.
Bad selection of phones. Terrible selection and sales understanding of BBs.
They have no idea what a BB and what it can do. They dont carry the 9900s.
Only the 9850 some new Curve.
Verizon for the past 4 years..or from when the first BB storm dropped day 1.
Pros:
Good coverage in Southern California
I get good reception up in the snowy mountains in winter (everyone we travel with has all other carriers and they get no signal)
Good customer service, and decent 3g speeds.
Cons:
over priced paying over 90/month for only 400 mins and unlimited data and messaging.