1. mrfreeze's Avatar
    Waterloo renews $516,000 BlackBerry service plan

    WATERLOO — The City of Waterloo needs its BlackBerrys, 370 of them to be exact, and voted Monday to renew a three-year agreement with its service provider for about $516,000.

    Mayor Brenda Halloran said smartphones have changed the way the city does business, allowing a faster response to citizen needs.

    "A lot of our crews will have them — all our planners, our bylaw guys who are out, firefighters," she said. "We just feel that it keeps us connected so that if we need to get anything done we have instant connection."

    The city launched its Ping Street smartphone app in January 2013.

    It's designed to connect citizens with government and allow citizens to access information including waste pickup, events, road closures and government contact information.

    Citizens can also report problems such as potholes, graffiti or noise and register for overnight parking permits.

    Coun. Karen Scian said she's seen a difference in response times for snowplowing and pothole complaints.

    "The response time is 'boom,' " she said. "Technology lets all of us do our jobs better, whether you're fighting fires or you're filling potholes."

    It also eliminates paperwork and duplication.

    "We see it as really important in doing the business of the city — being able to react quickly and efficiently," Halloran said.

    She added the city is not considering using a different brand of smartphone other than BlackBerrys at this time.
    Source: Waterloo renews $516,000 BlackBerry service plan

    Here is the PingStreet app that Waterloo uses (seems really cool):PingStreet
    Last edited by BergerKing; 01-23-14 at 09:28 AM. Reason: Added quote code.
    Uzi, freddysrevng3 and eldricho like this.
    01-23-14 09:02 AM
  2. BergerKing's Avatar
    Saw this posted within another thread last night, but thanks for sharing it as a thread.
    01-23-14 09:29 AM
  3. stevenson232's Avatar
    When they say service plan, are they referring to the old BIS system? No BES upgrade? For publicity sake and with such a vested interest right next door, I sure hope not!
    01-23-14 09:31 AM
  4. w4rrior's Avatar
    Stevenson they are using BB10 devices and since BES does not work with BB10 it's only assumed they are using BES10 or a competitor but as this article states, they are sticking with BlackBerry.
    01-23-14 09:41 AM
  5. Bold_until_Hybrid_Comes's Avatar
    This is good news
    01-23-14 06:42 PM
  6. itsnotaboutart's Avatar
    I think the $500k+ is going to Bell, not BlackBerry. It is a nice little story because of the Waterloo connection, but I think the renewal represents peanuts for BlackBerry.

    Posted via CB10
    01-23-14 08:22 PM
  7. habs_fan's Avatar

    A better link
    They are using the new BES, and thus paying s subscriber fee to BlackBerry plus it says they are using at least 50 new bb10 phones as well

    Posted via CB10
    01-24-14 05:06 AM

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