1. flstorm's Avatar
    A friend of mine updated their BB and when it restarted all their contacts and information was gone. Unfortunatley they have never backed up their BB with desktop manager Is their anyway to recover these contacts?

    Thank you in advance
    10-19-09 01:42 PM
  2. fabuloso's Avatar
    Not if you don't have a back up. In most cases, DM does it automatically. Next time, have Google Sync or back up your device regularly.
    10-19-09 01:46 PM
  3. Denise in Los Angeles's Avatar
    It is very important to have a back up of your phone in case it gets lost or stolen.
    10-19-09 02:09 PM
  4. PJnc284's Avatar
    Did they update through Desktop Manager? If they did, check under "My Documents" for a .ipd file called LoaderBackup-(date). If that file isn't there, your friend is SOL'd.
    10-19-09 02:41 PM
  5. exelant's Avatar
    A good example for everyone the importance of making a backup copy every once in a while.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-19-09 03:54 PM