1. BallFan's Avatar
    Relatively new Storm (8530) user and I've begun encountering the "Unknown Number" symptom. The phone will NOT let me answer the call despite what button I hit, and then as an added feature, goes into the miniature clock-of-death mode for what seems like one to two minutes. When the phone regains conciousness it oftentimes returns in lock mode.

    The call log button only says "Unknown Number" with a date and time-stamp - nothing else. In fact contact information is sporadically updated. Just made two calls from my work landline phone and no record that I made the calls. Have powered the unit on and off to no avail.

    I am a BB newbie and REALLY trying to like this device
    Last edited by BallFan; 02-09-09 at 04:25 PM. Reason: corrected a description of a button
    02-09-09 04:15 PM
  2. sukirk's Avatar
    hi - i'm a new storm user too & thought maybe it was me. Does anyone know why it's doing this & if there's a fix - sw upgrade or something - that will fix this? thanks!
    02-15-09 06:21 PM