heres the deal.... i was downloading version 5.0 for my storm and had to unplug the phone before the download was complete. needless to say it was a stupid move. i lost all my contacts and settings,however i can see the file that everyhting was saved to in the documents folder on my laptop. problem im having is that i cant open the file....anybody have any ideas
There are two way to upgrade a BlackBerry. If you were using the carrier web site to upgrade, it is simply a matter or restarting the upgrade, it will continue on and finish with a restore of your data.
If you were doing it manualy, the default location is .../Documents or My Documents.
Have a look at the BlackBerry Backup Extractor (blackberryconverter.com) or the BlackBerry Desktop Manager (blackberry.com) -- either might do what you need.