"Unable to Find Requested Server" - BB 9330
I have a new BB 9330 and am having a problem with it that's driving me nuts.
When I'm at home connected to my WIFI network, I periodically get the message "Unable to find requested server". (title says "requested Network" - this is a typo). The issue is very sporadic, happens when I try to access various websites, and then will magically resolve itself seconds later.
I've searched this forum and all over the web and it appears that this has been an ongoing issue with the BBs for some time, and yet, I've found no real solutions.
Additional information:
- Running OS 6.0
- Have tried resetting to factory settings
- Wireless router is a D-LINK DR-615. Have 4 other WIFI devices connected to this router with no issues.
- No issue connecting the BB to the router.
Called tech support who instructed me to do a full reset and if that didn't solve the problem to bring it in for a new device. I did that, it didn't work, and now the new BB is behaving in the exact same way.
I've seen at least one other thread where the "solution" was to try another router - that's not a solution. That's a shot in the dark.
unable to find the requested server
I am having the same issue with my home wifi on my Torch 9800 on ATT...it seems to work when it wants to. When I called tech support they had my do several things and several hours (about 6 hours) on the phone to trouble shoot before they decided to send me a new phone through the warranty exchange. Once I got the new phone and set it up it worked fine one day but not the next. Its hit or miss if it actually works correctly or not...
I have tried to disable and delete the wifi settings and register it, have cleared out my browsing history, done a battery pull, and reset the router and checked my internet connections and have no trouble. My lap top is connected and stays connected with no issues. I have even put my sim card in my old BB Bold 9700 and it connects and stays connected to my wifi with no issues.
I have to agree that this is probably a bug with the operating system.
RIM needs to fix this!!!