1. FX's Avatar
    Here is the story......

    Got the Sprint letter shortly before the first of the year explaining the new charges. I though COOL!!! I can get out of my contract without paying the etf. So I called Sprint and make a long story short the reason they told me I have/had bad reception in my house/town is because we had the 3rd generation phone and that they have upgraded to a 4th generation stuff. Any ways I was a dumb arse and re-upped with them and also upgraded phones. I got the blackberry pear, wife got the katana delux and the kids centros. Well that costed around $800 total for the upgrade of the phones. Only thing is the reception is still crappy and now I'm stuck for another 2 yrs with this. Even if I could get out I just got done shelling out $800 for new phones.

    Man I feel like such a putz. lol

    Even though Verizon cost more and somewhat cripple their phones their coverage is so much better where I live. Right about now I'd like to have their service.
    03-17-08 09:46 PM
  2. crackvegas78's Avatar
    Yup sprint sucks. That's why I went to att
    03-17-08 09:52 PM
  3. fonebrkr's Avatar
    I feel your pain, couple years ago I got taken the exact same way with 2 lines. After a year of dropped calls they told me it was the phones, got 2 new ones for a few hundred, after 6 more months of unbearable, I went to vzw and gladly paid 300 more to be rid of them. I would have never been able to etf more than I did.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-08 09:55 PM
  4. Garz's Avatar
    How long has it been since you upgraded? If recently I would contact Sprint and tell them you are still getting crappy reception and maybe there is a way out.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-08 09:55 PM
  5. KG1's Avatar
    Can't you take them back if you are within your 30 days ???

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-08 09:56 PM
  6. kickinitlive247's Avatar
    That sounds like a blatant misrepresentation of services! I would call them out on it asap

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-08 10:01 PM
  7. FX's Avatar
    Thanks for the quick replies.

    Yea it has been longer than 30 days.

    I haven't called Sprint about the dropped calls. They are just going to tell me what they did last time. "We opended a trouble ticket and the tech says your area had good Sprint coverage. We can't help it if you don't get recpection or dropped calls while in your house or yard."

    Even if we did get out we are still out the $800 we just shelled out for the 4 new phones.
    03-17-08 10:02 PM
  8. fonebrkr's Avatar
    EBay or craigs can help get some of your mula back if you could get out of the etfs.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-17-08 10:09 PM
  9. maslin's Avatar
    Sprint was terrible here.... Switched to ATT and never looked back.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-18-08 01:05 AM
  10. Duvi's Avatar
    I got the reverse from Sprint... Got three treos for free (2 700p & 1700wx,) unlimited n&w starting at 6 for free, unlimites text for 1 line free, 500 text free for the other two and unlimited data for all three lines.

    I still dropped my Sprint line and went to AT&T. Sprint sucks, phone selections sucks and their customer service is the worst.
    03-18-08 01:08 AM
  11. chynnamann's Avatar
    That sucks bro... if you were within your 30 days you should have been able to back out of everything and give the phones back... I think you are stuck now. They may be able to offer you different phones to try out and possible discount them but your stuck wit them.
    03-18-08 01:19 AM
  12. JazzeeJEF's Avatar
    You shouldnt have waited past the 30 days....I'm sure the service hadnt improve within those days so u shouldve rushed to take them back.
    03-18-08 08:17 AM
  13. tate72's Avatar
    Wow that does suck. That's why i went to cingular/at&t acouple of years ago. much better.

    When i got my BB and the wifes BB, I got them off ebay so i wouldn't have to reup my contract.

    Man these BB rock. I don't know where I have been.
    03-18-08 08:43 AM
  14. FX's Avatar
    Yea I know. Live and learn.

    What really gets me is sometimes I'll get a evdo connection here at the house and other times when talking on the phone the conversation with cut in and out or even drop. All this and I'm not even moving around. I'll try to hold as still as possible. Probably why I didn't return them right away also cause some days its fine and others (mostly) its horrible.

    Yesterday I was driving up through Portland to Hillsboro on 217 and I had full bars yet when I tried mapquest it would error out cause of a connection error. Tried loading the internet and it would take FOREVER!!!!

    The other thing too was I didn't know if the 30 days was really available to me since I was already a customer and had renewed my contract. Like I said I probably never would have upgrade/re-upped knowing what I know now. I'm thinking I got stooped on the 4th generation equipment story.
    03-18-08 08:57 AM