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I just picked up a Blackberry Z30 and I was going to have it unlocked. When I go to settings-about-hardware, I can find the IMEI number, but when I type *#06# I get an IMEI number that has 1 extra digit on the end. The same thing with my Z10, except with the Z10, there are two extra numbers when I type *#06#.
Which is the IMEI number that I should submit for unlocking? Could this be the reason some people have troubles unlocking their phones?
SBA
The IMEI should be 15 numbers, if you use the #*06# that should be the right one.
Posted via CB10
Well interestingly enough, the *#06# produces a 16 digit IMEI on the Z30 and a 17 digit IMEI on the Z10. I guess the one accessed under settings is the correct one.
SBA
The first 15 should match whats on the box or on the label under the battery.
Posted by my device of choice. Might be a BlackBerry, might not be. It is of no concern to you.
OK, mystery solved - sort of. IMEI numbers are between 15 and 18 digits long. The IMEI number is always displayed correctly when using *#06# from the keypad. Why the IMEI number is shortened in the Settings-About section of the phone remains a mystery to me.
SBA
I just dealt with this issue, settings shows my imei as 15 digits, *#06# shows 17 digits. Sent for unlock using 15 digits imei and got an unlock code that wouldn't work but sent away with the 17 digit imei and finally got a working code.
This might just be a bug but it should be fixed asap or else many ppl will have issues unlocking their phones!
Posted via CB10