Originally Posted by
sorrelapp I have a Sprint Tour purchased from Best Buy. I am on my 3rd Tour and this one is going bad (1st one- overheated all the time, 2nd- bad trackball, 3rd- now overheating also.) I have the insurance thru Best Buy and they have always replaced the phone. Now they no longer have the Tour and are offering me a Bold instead. Does this sound like a wise idea? Can the device switch wizrd be used for 2 different BB's ? I assume the Bolds sync with Outlook like the Tour. The Tour is my first BB, I really like them, but I have to say this is very fustrating. Any advice would be greatly appreciated.