01-31-14 11:53 PM
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  1. anon(3987448)'s Avatar
    Findmyorderl.com won't have up to date info as Maritz (another co.) is now handling the promotion. That said, Maritz seems to communicate on a one-way basis so not sure what other info we can get out of them.
    Whatever!

    Not going to complain for free items!
    12-23-13 03:43 PM
  2. cantina4me's Avatar
    Just received an email with fedex tracking info, showing I should receive my package tomorrow But my order still shows as cancelled?? The suspense is killing me! Lol

    Z10STL100-3/10.1.0.2074 ~Posted from My Awesome BlackBerry Z10!
    12-23-13 04:21 PM
  3. goku_vegeta's Avatar
    So quick little update. FedEx tracking shows the package en route and on time.

    Judging from Saiga's screen shot and the shipment tier I got (FedEx Priority overnight Shipping) it seems like they've paid good money just for shipping.

    Posted via CB10
    12-23-13 05:09 PM
  4. sjwpenney's Avatar
    Whatever!

    Not going to complain for free items!
    Not complaining! Just saying that's how they seem to be operating to complete this promotion. It's pretty awesome that they're doing this at all.

    Posted via CB10
    12-23-13 05:15 PM
  5. SimbaNala's Avatar
    Findmyorderl.com won't have up to date info as Maritz (another co.) is now handling the promotion. That said, Maritz seems to communicate on a one-way basis so not sure what other info we can get out of them.
    So if this Martiz is now handling it, do they have updated information for our orders their site or do I wait for an email?

    Posted via CB10
    12-23-13 05:18 PM
  6. hamsterwheel's Avatar
    Got my tracking email too, LOL. Supposed to arrive tomorrow.

    All this after I got a refund and cancellation email. Oh well. Merry Xmas!!
    12-23-13 05:18 PM
  7. sjwpenney's Avatar
    So if this Martiz is now handling it, do they have updated information for our orders their site or do I wait for an email?

    Posted via CB10
    I really don't know. That part is confusing. Worth trying the email to find out.

    Posted via CB10
    12-23-13 05:21 PM
  8. zten's Avatar
    Everyone will get their orders, whatever it says in findmyorder is what you will get.

    Except it will be completed manual by this other company.

    Posted via CB10
    12-23-13 05:56 PM
  9. JuiciPatties's Avatar
    Everyone will get their orders, whatever it says in findmyorder is what you will get.

    Except it will be completed manual by this other company.

    Posted via CB10
    Well that would be nice. What I'm confused about though is the order in which these are being completed. I'm not complaining either way if I get my order, but I know I ordered before my friend, but he already received his items. I've not received any notification about a FedEx shipment. If it was based on availability of items, I could understand, but we actually ordered the same things. Anyway, let's see what happens.

    Glad to hear that people are getting their orders and that Blackberry has stepped up and are having the orders filled. While it has been stated that it is another third party, you know the instructions are ultimately coming from Blackberry. Well done BB.
    Saiga likes this.
    12-23-13 06:26 PM
  10. FoxxBerry's Avatar
    Just got tracking numbers and it's scheduled to be sent today! So now I'm hopeful after giving up hope....

    Posted via CB10
    12-23-13 07:34 PM
  11. rlgwood's Avatar
    My email said January 10 for delivery. No tracking yet.

    Z10 10.2.1.1055
    12-23-13 07:39 PM
  12. harryhayde's Avatar
    I just got an email says my stuff will be delivered tomorrow

    Posted via CB10
    12-23-13 07:53 PM
  13. harryhayde's Avatar
    I'm going to call digital river and rustle the packaging in the phone and say 'can you hear that?' that's the sound of my "cancelled" order!! Great customer service.

    Posted via CB10
    BCITMike likes this.
    12-23-13 07:54 PM
  14. goku_vegeta's Avatar
    I'm going to call digital river and rustle the packaging in the phone and say 'can you hear that?' that's the sound of my "cancelled" order!! Great customer service.

    Posted via CB10
    Digital River isn't handling these order fulfillments

    Posted via CB10
    12-24-13 08:54 AM
  15. harryhayde's Avatar
    They did before

    Posted via CB10
    12-24-13 10:18 AM
  16. howarmat's Avatar
    They did before

    Posted via CB10
    a new company has taken over the orders it appears. Maritz
    12-24-13 10:24 AM
  17. harryhayde's Avatar
    I realize but the way digital rivers spoke to me when I was simply trying to find out if I was going to receive my order was appalling

    Posted via CB10
    RyanGermann likes this.
    12-24-13 10:27 AM
  18. JuiciPatties's Avatar
    I realize but the way digital rivers spoke to me when I was simply trying to find out if I was going to receive my order was appalling

    Posted via CB10
    Agreed. Digital River customer support has been brutal and made insinuations that we initiated the cancellation and that there is nothing they can do. Why would "WE" initiate a cancellation on items we are essentially getting for free? Anyway, appears that a more competent organization is taking control of the situation (which I hope includes me at some point).
    12-24-13 10:58 AM
  19. goku_vegeta's Avatar
    Totally free BlackBerry accessories!-img_20131224_122126.jpg

    Needless to say, the delivery went as scheduled. I'm going to LOVE the new headphones with media controls.

    Posted via CB10
    Piotpeot likes this.
    12-24-13 11:37 AM
  20. clickitykeys's Avatar
    I had ordered one BlackBerry charging bundle when this scheme was advertised on LinkedIn.

    It came via FedEx yesterday!


    ? 10.2.1.1055
    12-24-13 11:43 AM
  21. hamsterwheel's Avatar
    Just got mine. And guess what? They sent 2 of everything I ordered...

    Posted via CB10
    12-24-13 01:20 PM
  22. JuiciPatties's Avatar
    Just got mine. And guess what? They sent 2 of everything I ordered...

    Posted via CB10
    Wow .. nice Christmas gift. Blackberry, please send my accessories to me sometime soon!! I just need one, I'm not greedy like Hamsterwheel.
    12-24-13 02:09 PM
  23. Saiga's Avatar
    Yep, mine just came and they sent double of everything!
    clickitykeys and curvezzz like this.
    12-24-13 02:13 PM
  24. clickitykeys's Avatar
    Just got mine. And guess what? They sent 2 of everything I ordered...

    Posted via CB10
    Same for me! I was wondering if they screwed up or something, but it appears that they wanted to make up for the delay.

    10.2.1.1055
    12-24-13 02:53 PM
  25. bugs2011's Avatar
    Mine as well. 2 speakers and 2 PlayBook chargers. Very nice of them. Merry Christmas to us!!

    Posted via CB10
    clickitykeys likes this.
    12-24-13 03:13 PM
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