[JuiciPatties]

I called them and told them that they were 'utterly disappointing and should be ashamed of their customer service'. All she said was '...sorry'

Posted via CB10

Oh crap ... i thought you were one of the few that were getting what you ordered. Your last post looked very promising.

[canaris]

2 weeks ago they told me it was shipping via Canada International...now I see my order was cancelled and no reply to my email inquiries....wonderful! Good thing this only pissed off existing BlackBerry users and not potential ones

Posted via CB10

[harryhayde]

Oh crap ... i thought you were one of the few that were getting what you ordered. Your last post looked very promising.

Me too. I even asked if they would honor it because of the inquiry and they said no

Posted via CB10

[Graz]

So, I'm curious, did ya get your orders?

I'm guessing they didn't.

Posted via CB10

[kyleheney]

Mine got canceled too... sucks a lot. Time for a new Christmas gift plan!

Posted via CB10

[gmtrainer1]

Well after about 2 hours on the phone they agreed to issue me a new order and when items ship refund my credit card so items would be free! Now even better news is a phone call to me approximately an hour after my new order was placed, BlackBerry informed Digital River that the canceled orders would be filled so none the less they canceled my New order and original order is back to the waiting game but was promised they would be filled!

Hope this turns out promising for all of us!

Posted via CB10

[kyleheney]

I'd be shocked if they un-cancel the newly canceled orders. It would be great, but I can't see it happening.

Posted via CB10

[bsrgsit]

Is this working now also..I missed this! Anyway I can get it.!

Posted Via CB10! Z10STL100-1/10.2.1.1055!

[zten]

The best part is if you call they will tell you that you asked them to cancel it. 'Canceled upon customer request'

Lol.

Posted via CB10

[howarmat]

This might be the only company that is run by worse management than BB themselves

[JuiciPatties]

This might be the only company that is run by worse management than BB themselves

Ummm ... Nortel, Enron, WorldCom ...

[zten]

This might be the only company that is run by worse management than BB themselves

Try calling and asking about your order, it's gets funnier by the minute. I think they were specifically instructed to lie, since after several minutes they just tell you to stop wasting their time.

Posted via CB10

[curvezzz]

Try calling and asking about your order, it's gets funnier by the minute. I think they were specifically instructed to lie, since after several minutes they just tell you to stop wasting their time.

Posted via CB10

Wow that's great customer service :/

? AT&T Z10 STL100-3/10.2.0.1791 ?

[olisg]

Mine got cancelled as well, oh well it was fun while it lasted

Posted via CB10

[anon(3987448)]

Finally refunded! Only took three weeks

Z10STL100-3/10.2.1.1055 on Bell with Unlimited Data

[Gregory Ryan]

Anyone else get this?



Posted via CB10

[kyleheney]

I was just about to post that exact same screen shot! Looking promising!

Posted via CB10

[gmtrainer1]

Anyone else get this?



Posted via CB10

You know it!

Looks like BlackBerry is going to do the right thing!

Posted via CB10

[goku_vegeta]

I'd be shocked if they un-cancel the newly canceled orders. It would be great, but I can't see it happening.

Posted via CB10

This happened. I just got an email saying sorry for the cancellation, we had a high demand and they said they will ship it in a few weeks.

Posted via CB10

[Saiga]

Yep, I just got the same email for orders that didn't qualify for the promotion. Very surprising!

[momark]

Anyone else get this?



Posted via CB10

I just got the same thing but they already refunded the money

Posted via CB10

[FoxxBerry]

I was cancelled right away, but I just got an email that said they would refufill orders in January 10th

Posted via CB10

[zten]

Lol after they said my order was cancelled, this email is from blackberry wonder if they're going to give it to us?

I had already gotten over this I hope they're not just messing with me now.

Posted via CB10

[JuiciPatties]

It is just to mess with you guys. In a couple days it will be cancelled again. lol ... only kidding. I sure hope it is legit, but look how long we have waited thus far.

[R Field]

Never got a cancellation email so wondering if they will actually fulfill my order. Got the email as well.

BlackBerry Z30 | 10.2.1.1055 | BBM Channel C0006E212