Too many problems, don't know where to start
I've asked this question a couple of times in the 9810 section but didn't get much help. I'm hoping I get some advice in here, something I haven't tried yet.
For the past couple of weeks, my 9810 has been slow to respond to everything and dies really quickly after minimal use. Every time I touch an icon or start typing, it brings up the "busy" icon for a couple of seconds and then it opens the app or starts typing. Curious, I checked to see what apps were running in the background and nothing was running. BB Protect wasn't backing up. I watched the screen for a few minutes and the busy icon kept appearing every 5 seconds or so for about 2 seconds. I've also noticed most of the time the back of the phone is hot, but the battery isn't. The battery is cool, it's the area below the battery where the SIM and SD cards go that is hot. It has been hot even when I haven't been using it or charging it.
I've deleted texts, emails, cleared Ubertwitter and browser caches, cookies and histories; ran memory cleaner, pressed Alt+LGLG to clear the event log, then did a soft reset. When it's finished, all the texts and emails I deleted are back, the texts I saved are gone.
A couple of times in the last 2 weeks, my battery has had half a charge, I put in on the table and go do something, come back an hour later and the thing is dead. So dead it's cold. It won't charge right away and I have to fiddle with it for several minutes before it finally accepts a charge. After it finished starting up, all the texts, emails and BBM's I've received in the past 24-48 hours are gone. I can restore them with BB Protect, but I'm getting tired of doing that. I even saved all the texts I wanted before performing a soft reset, and when it finished, all the texts I saved were gone, and like I said before, all the emails and texts I deleted were back.
I'm getting so tired of losing everything and my battery dying constantly. Please tell me if you've experienced this, and what you did to fix it.
I'm running 7.1.0.190, loaded it in early January. Haven't experienced any problems until early March.
Update: Downloaded .342 and started to back up on DM. Noticed it was backing up over 33,000 texts. Canceled and looked to see why I had so many texts that weren't showing up, turns out every text I had saved over the last year (don't ask) was now appearing at least 7 times in the saves messages folder.
So that's why my BB has been running SO damn slow. 33,000 saved texts I had no idea were saved so many times. It's so weird. I don't know how, why or when that happened. Guess I have to go delete all those texts. Ugh.
Thanks for your help.