- I honeslty didn't think there was still people out there that enjoy sprint!!!! They have the worst customer service, their deadzones are among millions, and they don't put any money back into their company with phones and towers. I have had t-mobile for 4 years and love them dearly09-22-09 02:08 PMLike 0
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i.e. person running the old AT&T .185 software on a Bold vs a current rom leak could get totally different reception.09-22-09 02:16 PMLike 0 - I have used both services for a number of years. The only way Sprint would benefit from this would be because of the GSM network would make it easier to promote global coverage.
I like Sprint, Nextel is more for buisnesses that is why most consumers say they suck. I can't stand T-mobile's coverage area or their customer service.09-23-09 12:24 AMLike 0 - I have used both services for a number of years. The only way Sprint would benefit from this would be because of the GSM network would make it easier to promote global coverage.
I like Sprint, Nextel is more for buisnesses that is why most consumers say they suck. I can't stand T-mobile's coverage area or their customer service.
Re: Customer Service -- it's possible to get a bad customer service rep with any company, but I'm surprised that you found T-Mobile's customer service bad. They're won a load of awards for having the best customer service. J.D. Power and Associates wrote recently:
- T-Mobile ranked highest among all wireless providers in Overall Customer Care Performance, above all its competitors and significantly ahead of the industry average.
- In interactions between consumers and customer care representatives, T-Mobile ranked significantly above the industry average.
- T-Mobile ranked highest in online customer service and walk-in interactions at retail stores.
- T-Mobile scored well above other wireless carriers and the industry average with the lowest average hold times.
T-Mobile tops JD Power Customer Service rankings yet again : Boy Genius Report
My experience with T-Mobile customer care has, in general, been excellent for many years.09-23-09 08:58 AMLike 0 - 09-23-09 10:13 AMLike 0
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- liike only 40 bucks for unlimited everything ha (im just trying to get my post count up so i can pm a guy about my theme on my storm09-23-09 10:29 AMLike 0
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- This is just my two cents--- I have Sprint. I have had every phone that is worth owning and now I have the Tour. I have had them for about 9 years or so now. I never had T-mobile but I know a few people that do. Sprint tends to have been plan options for people at better costs depending on what you need. But for coverage I can not complain about Sprint. I have been to every state except 5 and there are THREE places I had had a dead zone. And it was only dead in the persons house, not outside their door. So chalk it up to their walls or whatever, but to travel as much as I do and to litteraly be able to name the three places I did not have coverage, I think is pretty good. Again, just my two cents.09-23-09 04:28 PMLike 0
- Oh and don't forget, with Sprint now, no matter who you call, when you call them, as long as it is a mobile number it is 100% FREE!!!! I am loving that! Who uses a land line outside of work very often on a regualr basis unless their cell is dead...lol
This is just my two cents--- I have Sprint. I have had every phone that is worth owning and now I have the Tour. I have had them for about 9 years or so now. I never had T-mobile but I know a few people that do. Sprint tends to have been plan options for people at better costs depending on what you need. But for coverage I can not complain about Sprint. I have been to every state except 5 and there are THREE places I had had a dead zone. And it was only dead in the persons house, not outside their door. So chalk it up to their walls or whatever, but to travel as much as I do and to litteraly be able to name the three places I did not have coverage, I think is pretty good. Again, just my two cents.09-23-09 04:30 PMLike 0 - I honeslty didn't think there was still people out there that enjoy sprint!!!! They have the worst customer service, their deadzones are among millions, and they don't put any money back into their company with phones and towers. I have had t-mobile for 4 years and love them dearly
2. Who cares about deadzones when you have free roaming?
3. They have done some very serious upgrades in my area of Texas over the last 7 years, including more towers and EVDO service. Their phone selection is also improving all the time.
I'm a happy Sprint customer, and for the area I live in, they have the best coverage and by far the best plans.09-23-09 05:31 PMLike 0 - I think the thread starter should clarify things. It is not T-mobile that is purchasing Sprint. It is the Company that owns T-mobile that is rumored to be purchasing Sprint. T-mobile is just a US version and represents a small fraction of the company. The parent company has the largest share of the cell phone market in the UK and is trying to do the same in the US by virtually combining both Sprint and T-mobile. I personally see nothing wrong with that.09-23-09 07:27 PMLike 0
- I honeslty didn't think there was still people out there that enjoy sprint!!!! They have the worst customer service, their deadzones are among millions, and they don't put any money back into their company with phones and towers. I have had t-mobile for 4 years and love them dearly
If you have been with Tmo for 4 years, you have no idea what is going on at Sprint. Lately, their customer service has taken a huge turn for the good.
I travel for a living and have been very happy with Sprint coverage. In my area, no other network has better coverage. Now we get unlimited mobile to mobile. The plans are priced very well and they don't nickel and dime you for everything like the other carriers. They include free Navigation. And now with the Tour, I am satisfied and have no desire to move to another carrier.
I have friends on Tmo that are happy too. Friends on AT&T are mostly there because of the Iphone and some of them would love to leave. The Verizon users seem content for the most part. One size does not fit all.09-24-09 12:52 AMLike 0 - I have a tour with Sprint. It drops a lot of calls. I had a Palm 800w and it has one of the best radios of any phone I've used, but Sprint still has lousy coverage. But I'm leaving Sprint due to their lack of coverage. It boils down to this- Sprint Tour= no bars, U.S. Cellular Curve= full bars. I hear US Cellular is releasing the Tour in October so I'll be there.09-24-09 08:43 AMLike 0
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how dare you open your mouth (fingers) and spew such foolishness.09-24-09 09:36 AMLike 0 - I have a tour with Sprint. It drops a lot of calls. I had a Palm 800w and it has one of the best radios of any phone I've used, but Sprint still has lousy coverage. But I'm leaving Sprint due to their lack of coverage. It boils down to this- Sprint Tour= no bars, U.S. Cellular Curve= full bars. I hear US Cellular is releasing the Tour in October so I'll be there.09-24-09 09:37 AMLike 0
- had sprint for 8 years loved the service the phone choices were horrible though. and customer service was like pure ****09-24-09 01:00 PMLike 0
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