1. StormingOn's Avatar
    Logging onto the "Blackberry Internet Service" and the "BB Device Email Settings" are different. They use different Character sets.

    I have discovered that special charachters like > < and probably others do NOT work with the device but do with the web version of BIS. Also the username on the device is NOT case sensitive as it is on the BIS.

    This can be frustrating if you are unaware as I was. I could only login
    via the Web serivce and not my device until I made the change to my password. When calling support on this issue they did not know this iether as they thought I was just entering a wrong password at first.
    08-27-09 12:20 PM