1. aha's Avatar
    I have two lines on Rogers for $147 per month in the west Canada. The coverage in mountains has been a major pain point for Rogers. Now we are out of the contracts and are looking to switch to a different carrier... any suggestions?

    I am thinking about switching to Bell but their plan seems to be even more expensive than my Rogers plan (I stayed with Rogers for many years). Any negotiation tips to bring the price down?

    Thanks!

    PassportSQW100-1/10.3.2.2339
    02-09-16 01:05 PM
  2. Rustybronco's Avatar
    I know nothing of Rogers or Bell but isn't there an MVNO available that would be a cheaper alternative than any of the big three?
    02-09-16 01:37 PM
  3. CecilTsunami's Avatar
    Where do you live in Western Canada? I live in Northern Alberta and consider Bell and Telus my only options as Rogers is greatly lacking in coverage.

    Posted via CB10
    02-09-16 02:45 PM
  4. spoonman9696's Avatar
    Bell has good coverage but they're pricks to deal with. Very arrogant. And they usually tend to be more expensive. And if you find a cheaper price, they would rather lose your business then price match. At least from my experience. If it's a money issue just call Rogers and ask to be directed to the retention center. Don't bother with customer service. They will usually work out a good deal for you

    Posted via CB10
    02-09-16 02:53 PM
  5. si001's Avatar
    If you just bu**+*** them they won't bring the price down but if you can really have it cheaper somewhere else they will bring it down and match it. It's easier if your with them for a bit. The first guy you talk with can't do a thing, you have to tell them you want to cancel and then they transfer you to someone who will really look into it. Worked for me, I'm now paying 60 instead of 80.

    Posted via CB10
    02-09-16 04:45 PM
  6. Shumsher's Avatar
    Sadly there are no MNVOs in Canada that are decent. The most recent is Sugar Mobile which runs mainly through an app installed on your device. Rogers, Bell and Telus just raised all their prices so honestly, just try to get transferred to retentions for any company. Hopefully you'll find a good deal (I know a few people who haven't been so lucky, and as mentioned above would rather have their business lost than give a cheaper plan).
    02-09-16 05:00 PM
  7. nomi1978's Avatar
    With Bell you have to be a customer first and then you can negotiate your plan. But as mentioned they can be less than accommodating and a pain. They may not drop the price at all. I know Rogers has been upgrading their networks out west.

    What about Telus / Koodo? Koodo may have plans that are more reasonable.

    Posted via the CrackBerry App for Android
    02-09-16 05:01 PM
  8. nomi1978's Avatar
    Also to add if you don't want any upgrades I know Rogers had a retention plan of 6 go of data for 80 or 89 plus the second line for 35. I can't recall the 9 GB price.

    Posted via the CrackBerry App for Android
    02-09-16 05:03 PM
  9. aha's Avatar
    Thanks guys, that's a lot of useful information. I was hoping to switch to resolve the coverage problem, but Bell sounds a little intimidating and maybe I should go with Telus or stick with Rogers to get a better deal. I heard Telus has better coverage in Alberta anyway (Bell shares Telus's network).

    PassportSQW100-1/10.3.2.2339
    02-09-16 08:15 PM
  10. CecilTsunami's Avatar
    Thanks guys, that's a lot of useful information. I was hoping to switch to resolve the coverage problem, but Bell sounds a little intimidating and maybe I should go with Telus or stick with Rogers to get a better deal. I heard Telus has better coverage in Alberta anyway (Bell shares Telus's network).

    PassportSQW100-1/10.3.2.2339
    I've had both Telus and Bell. Coverage is exactly the same in my experience, I've noticed no difference at all.

    I had Telus for eight years. After three arguments with customer service about why my "Loyal Customer" deals for new hardware were not as good as they were offering for new customers I moved to Virgin Mobile and was quite happy with them. Just moved my paid for Passport to Bell when I noticed the price for a BYOD plan. Got that all switched a month before they stopped offering it.

    I think you can get into a fight with any carrier. Just compare the plans and go for the better deal.



    Posted via CB10
    02-09-16 11:38 PM
  11. janos2808's Avatar
    I find this site can be quite useful:
    Find the cellphone plan that fits you best - PlanHub
    02-10-16 12:03 AM
  12. TCB on Z10's Avatar
    If you travel you also have to consider that Virgin, Koodo, and Telus seem to use Bell's towers which have better coverage "down east". For example, in the area around Fundy National Park in NB, there is no Rogers signal, just Bell and the others ( so don't get lost hiking with a Rogers phone)

    BB, Still the One
    02-10-16 06:44 AM
  13. spoonman9696's Avatar
    If you just bu**+*** them they won't bring the price down but if you can really have it cheaper somewhere else they will bring it down and match it. It's easier if your with them for a bit. The first guy you talk with can't do a thing, you have to tell them you want to cancel and then they transfer you to someone who will really look into it. Worked for me, I'm now paying 60 instead of 80.

    Posted via CB10
    I didn't have same experience. Albeit, I was trying to get better Internet and satellite services. Spoke to 3 separate people. In the end I said " you would rather lose $60 of my money as opposed to $28?" and he said "unfortunately we don't match prices"

    Posted via CB10
    02-10-16 07:05 AM
  14. irweezyy's Avatar
    Considering many service providers have extended network agreements, if your service is bad with Rogers, it will be similar with all others, unless your roaming is off and you haven't used extended network, or maybe they disabled it because you used it too much.

    I would suggest going out and getting a month to month plan with a temporary number, try it for few days to see if it works better, if it does, Port your Rogers number over, if it doesn't, call Rogers for better deal lol.

    Posted via the CrackBerry App for Android
    02-10-16 07:07 AM
  15. Rustybronco's Avatar
    Public Mobile

    They're a Telus MVNO.
    02-10-16 07:36 AM
  16. Alain_A's Avatar
    I used to be with bell before for 10 years until they screwed me up. Then I moved to Telus. Eight years ago
    I also live in Alberta and the 2 daughters of mine live in Quebec. One of them bought a phone; everything unlimited with 6 gig of data for about $80\months I believe.
    When I heard about that I called Telus and told them about it. Their answer was that the eastener have a better deal than the westener. Telus would not match. So I was ready to get a phone number from Quebec just to get the 6 gig of data per month.
    Right now for every provider it's unlimited everything except the data. These days every body uses a smart phone. So I couldn't careless where my phone number comes from.
    02-10-16 06:43 PM
  17. Technarch's Avatar
    http://www.fido.ca/consumer/tablets?setLanguage=en

    It's for tablets. Scroll down to the limited time offer. I guess you could have your phone number on some other bare bones plan like public mobile and have it forwarded over data to your device.

    Tablet Sims will work in phones you just can't phone except over data like BBM voice.

    Posted via CB10
    02-10-16 07:07 PM
  18. Jaiden's Avatar
    Thanks guys, that's a lot of useful information. I was hoping to switch to resolve the coverage problem, but Bell sounds a little intimidating and maybe I should go with Telus or stick with Rogers to get a better deal. I heard Telus has better coverage in Alberta anyway (Bell shares Telus's network).

    PassportSQW100-1/10.3.2.2339
    It's the other way around. Telus uses Bell's network.

    Posted via BlackBerry Priv
    02-10-16 09:01 PM
  19. irweezyy's Avatar
    It's the other way around. Telus uses Bell's network.

    Posted via BlackBerry Priv
    Depends on which part of the country you are speaking of.

    Posted via the CrackBerry App for Android
    02-10-16 09:41 PM
  20. Technarch's Avatar
    To be exact, they don't "use" the same network. They share the same towers. Frequency allocation and fiber optic or microwave backhauls to the tower is still the province of each telco. Sometimes there is an agreement to share RF. Generally the two are comparable but they are not the same.

    It is like this with 3rd party DSL. They don't "share" the bell network. They connect to it but the data packets itself still need to be routed through the ISP's network ops centre and whatever peering agreement they may have.

    This is why you will get different speeds depending on who your "provider" is, even though it is the same tower or same phone jack.


    Posted via CB10
    02-11-16 10:34 AM
  21. aha's Avatar
    Which one has better speed between Bell and Telus?

    PassportSQW100-1/10.3.2.2339
    02-11-16 11:56 AM
  22. irweezyy's Avatar
    Which one has better speed between Bell and Telus?

    PassportSQW100-1/10.3.2.2339
    Depends on the provider and which area you are in.

    I'm with Rogers, this is what I get in the Mississauga, ON area:

    Posted via the CrackBerry App for Android
    Attached Thumbnails Switching from Rogers to Bell-23269.jpg  
    02-11-16 02:17 PM

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