Switching phones causes warranty to cancel??

Just got off the phone with Verizon billing. During the discussion, I was told that if I swap phones (go to the Verizon site and switch devices and hit *228 on the phone), the system would see the activation of the phone as being a "customer provided phone" and the warranty would be ended.

Example: I have a Storm. I buy an Android. Verizon activates the Android. The next day I switch to the Storm. The next day I go back to the Android. The billing guy says that switch back to Android triggers the system to declare my Android to be a "customer provided phone" and the warranty goes POOF.

Anyone ever heard of such a thing? Doesn't make sense to me, but whatever.

EDIT: I got clarification from Verizon. It seems that reactivating a new phone DOES indeed flag that phone as a "customer provided phone", BUT IF you have a warranty issue later on with said phone, Verizon reps will review the purchase date and the MEID to determine that the phone is indeed covered by the 1 year warranty. that makes more sense!

That sounds bogus. Maybe it's for VZW though. When I was GSM side, I use to switch devices all the time and when/if I needed a replacement, I always got it.

How can VZW register any phone's IMEI # once, then when the same IMEI # is reregistered on the same customers account, it is now something different? That 1 year warranty is for that IMEI/phone. Shouldn't matter how many times it is activated for use on the network.

Posted from my CrackBerry at wapforums.crackberry.com

Yes, I know it sounds bogus, goofy, whatever. But that's what the guy said. I discussed it with him at length to be sure I was clear about his comments. Still, it doesn't make any sense.

Issue resolved: see the bolded text in my first post--Verizon clarified the earlier comments made by the first rep I spoke with today.

I never heard of that.

I ran into the same problem when I was trying out phones (all BlackBerrys) to make sure they worked perfectly before I sold them and switched back to my BB that I had purchased on contract...but Verizon did honor exactly what is printed in your bolded text.