Strange problem with 8320 & WiFi
Two weeks ago I received a brand new 8320 curve as a replacement for my fourth defective 8220. The first two days it was super. I had the strongest signals I had ever seen on my network and could make and receive calls in places I never could before.
On the third day the device disconnected itself from the network. I went in to wifi diagnostics and found an entry that said "authentication error EAK". I thought it must be some temporary network problem as the phone re-connected by itself. About an hour later it disconnected again and again I went into diagnostics again and this time it said under status "invalid IP address". That's strange the router DHCP table says it's connected with a valid address - but the phone starts connecting and disconnecting on about a 15 minute cycle.
Long story short I spend lots of time on the phone with T-Mobile blackberry tech support, switch SIM cards, drive to a T-Mobile Hot Spot and get the same error. Try one troubleshooting procedure after the other and nothing helps. The device will not accept an IP address.
In the end I sent it back and a new replacement is due to be delivered tomorrow. Anybody else ever heard of this problem?