1. himynameismichelle's Avatar
    For the past hour my phone's reception bars have been red and say SOS. I thought it was maybe a service thing, but it's been kinda long yeah? I tried a battery pull and all that but still no luck. It also says "Initialization Failed" Does anyone know what's up or how to get my phone back in working order?!
    03-26-08 06:36 PM
  2. chaz_cb's Avatar
    Start with a battery pull.
    03-26-08 06:38 PM
  3. himynameismichelle's Avatar
    Start with a battery pull.
    I tried that
    03-26-08 06:40 PM
  4. Ben546's Avatar
    Ugh... it's a possibility your phone has been cut off, and is only able to make emergency phone calls.
    03-26-08 06:40 PM
  5. raylol16's Avatar
    Did you forget to pay your bill or something?
    03-26-08 06:41 PM
  6. himynameismichelle's Avatar
    Ugh... it's a possibility your phone has been cut off, and is only able to make emergency phone calls.
    But why?! Fix it! lol
    03-26-08 06:42 PM
  7. Ben546's Avatar
    You would probably want to call your carrier.
    03-26-08 06:42 PM
  8. sunkast's Avatar
    03-26-08 06:43 PM
  9. himynameismichelle's Avatar
    Well I tried fixing all that and still nothing. I guess I'll have to wait til my roommate gets home to try and use her phone with my sim...blah.
    03-26-08 06:47 PM
  10. sunkast's Avatar
    That would be the next in troubleshooting. Trying your SIM in another phone on the same network, or vice versa. If your SIM is bad, just ask TMO for a new one.
    03-26-08 06:52 PM
  11. himynameismichelle's Avatar
    That would be the next in troubleshooting. Trying your SIM in another phone on the same network, or vice versa. If your SIM is bad, just ask TMO for a new one.
    Oohh does it have to be the same network? Cuz then I'm screwed! lol
    03-26-08 06:53 PM
  12. uncheels23's Avatar
    just call tmobile or go to a store to have your sim card replaced if it is faulty they will replace it free of charge you will lose all of your contacts that were on your sim so try to hook up to dm and do a backup and restore so you can save some of your stuff
    03-26-08 06:55 PM
  13. himynameismichelle's Avatar
    Well it doesn't say sim error or anything...
    03-26-08 06:58 PM
  14. sunkast's Avatar
    Just go to a store and have them swap it to see if it's the problem.
    03-26-08 07:00 PM
  15. uncheels23's Avatar
    Well it doesn't say sim error or anything...
    that doesn't mean there isn't a problem
    03-26-08 07:02 PM
  16. Ultra50's Avatar
    My BB says sos when in an area or bliuding where the signal is zero.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-26-08 07:32 PM
  17. kberry66's Avatar
    I saw this on my phone for the first time a few days ago. I was in a back hallway at work but when I left that area it went away. Maybe it just means there isn't a signal or something??? I didn't do anything special and it went away on its own.
    03-26-08 09:27 PM
  18. himynameismichelle's Avatar
    It was a problem with the sim card. Thank you guys for suggesting I go to the store cuz that's just what I did! The TMo guy said it happens to old sims eventually. I had to pay $20 for a new one. Luckily all my contacts were stored on my phone, which leads to my next question...

    Is there a way to copy all my contacts from the phone to my sim?
    03-29-08 12:19 AM
  19. sunkast's Avatar
    You can but it could be very tedious. You have to go to your address book, press menu and view the contact. Then press menu and choose copy to sim phone book. You would have to do this for each contact. There is no way to copy all contacts to the sim card at the same time.
    03-29-08 12:31 AM
  20. dagda1's Avatar
    Cheap company, ATT gives the SIMs away for free 99% of the time.
    04-01-08 11:37 PM
  21. Duvi's Avatar
    It's usually your sim card that's not snugged in tight. Ensure that its tightly snugged in.

    I get the SoS error all the time on my work berry (oops I drop it a lot)
    04-01-08 11:39 PM
  22. patrick.waugh's Avatar
    Yeah, AT&T is vey cool about sim cards. When I had a phone stolen they gave me a new one free. =)

    Patrick
    04-02-08 05:23 AM
  23. Ultra50's Avatar
    I get the red SOS when I go in big bliudings and the single is really low. It goes back to EDGE when back outside. Could still be a service issue.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-02-08 07:39 AM
  24. dcarroll1148's Avatar
    i have had my sim card replaced once and continue to get sim card error with sos in right corner. What am I doing wrong
    08-05-08 03:04 PM
  25. patrick.waugh's Avatar
    i have had my sim card replaced once and continue to get sim card error with sos in right corner. What am I doing wrong
    I would take it to a local AT&T store, and consult with them.
    08-05-08 03:21 PM
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