Setting "Days To Keep Messages" = Forever does not work; txt messages still deleted
(I have the BB Bold 9650 from Verizon with OS6.)
I have had my blackberry since late August and realized in November that it was deleting my old txt messages. My old 3-year old LG dumb phone would at least *warn* me that my txt message box was full and allowed me to choose which messages I deleted and which I saved. However my BB just seems to randomly delete entire txt conversations when it decides they are "too big" or "too old". This can be within a month or a few days - totally random.
I followed the advice of the prior poster and set "Days to Save Message" = Forever. This does not actually work. I set to Forever and it still arbitrarily deletes txt messages (Fyi: it will keep everything else: email, voicemail, etc even though that is actually backed up and txt is not. So my BB "memory" is full or c**p I have elsewhere and the txt messages are lost entirely.)
The BB manual has a section in "Troubleshooting: Messages" entitled "Some messages no longer appear on my device". It states: "If the application storage on your BlackBerry� device is full or you have more than 65,000 email messages, PIN messages, and text messages, your device deletes the oldest messages from a message list. Your device does not delete saved messages."
I can assure you that I have not exceeded 65,000 messages and I have tons of storage. I have 217 MB free on my device. You can't even force the BB to auto-save SMS to your media card, so my 1.2 GB media card is basically empty and my txt messages are still being lost.
So the answer is ... manually save each message? NOT happening.
Suffer arbitrary data loss bec BB can't get their act together? Are you kidding?!?
Is there any point in even complaining to RIM about this bug in OS6? IMHO, it all goes back to their tech being old, their target market being corporate, and the corporate priority being email, not txt.
So perhaps my answer is ... goodbye BB, hello Droid.