02-05-15 01:45 PM
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  1. RoseBud68's Avatar
    RoseBud68
    With all the horror story out there, What is your take on this.

    How ShopBlackBerry Is Improving Its Customer Experience | Inside BlackBerry

    Selling online directly to customers not only lets us be more efficient and agile, as our COO Marty Beard noted recently, but also gives us greater opportunity to improve the customer experience. Which we are working hard to do.
    02-05-15 01:19 PM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    He seems to be talking about the look of the website.... most of the complaints have been more about how the store is ran.

    Is interesting that the Q10 and Z10 are no longer listed under smartphone?
    02-05-15 01:23 PM
  3. blueyestm's Avatar
    blueyestm
    Yeah that's all about the website which isn't the issue. It's people BEHIND the website that's causing the problems.
    02-05-15 01:45 PM
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