1. tommytheb's Avatar
    Hi all

    Not having a very good day to date.

    Have had to change my Blackberry passport, new one arrived just. Everything good except when i put the sd card in it keeps saying download storage device driver, click on download then error occurs saying can't download driver and go back to settings and try again, keep trying with no luck. Also go into software update and saying update server temporarily unavailable. (no problem connecting to server on Z10 and silver passport which is being swopped out) and this newly arrived passport is not the latest software available.

    Any ideas please as never had this issue before on any Blackberry I've owned (Z10, Z30, black passport, silver passport).

    Thanks in advance
    09-14-15 07:26 AM
  2. delgadom's Avatar
    I would update your software to the latest version - either via Sachesi or by update via BlackBerry Link.
    New software should see the SD card - had same problem when got my Passport and this worked perfect.

    Good luck
    09-14-15 07:35 AM
  3. tommytheb's Avatar
    Thanks delgadom

    Eventually wiped the phone, couldn't do it in Blackberry Link it just kept freezing so eventually got data wipe which then cured the software update and SD card issue
    09-14-15 01:11 PM
  4. Prem WatsApp's Avatar
    Depending on the size of the SDcard, yes, the larger sizes want an updated driver... :-)

      Qchen, new keyboard, new leak, new life... :-)  
    09-15-15 01:26 AM
  5. tommytheb's Avatar
    Thanks Prem, yes is a 64gb card so on the large side - all sorted and happy apart from trying to now get contacts over from old phone to new one
    09-15-15 04:42 AM

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