1. rimnut's Avatar
    When I try to view what is on my card or device while plugged into the phone and into the computer, I get a runtime error from roxio. It then freezes up the desktop manager and I have to shut it down from task manager. everything syncs fine, however this runtime error is preventing me from adding music or photos or any program other than ones that I can load from an email.

    I tried to find a patch at blackberry and roxio. Can anyone help me fix this problem?


    11-23-08 04:48 PM
  2. goherd#AC's Avatar
    Ron easiest thing to do is do a complete unistall of the DM and reinstall it. Make sure you do a backup of the phone first. I would also do a clean unistall in the regestry. Sounds like a part of the program is not loading up in memeory correctly.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-23-08 10:39 PM
  3. newbie100's Avatar
    did the above resolution work? i have uninstalled and re-installed DM before. thanks
    01-05-09 10:50 PM