Running low on device storage?
- Sometimes doing a 'hard' reboot works to clear memory and/or storage issues.
Check your memory first, then press and hold the power button down through the entire reboot cycle until the blue circle starts.
After the hard reboot check again to see if you've freed up any space.
Posted via CB1001-16-14 07:59 AMLike 0 -
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- Sith_ApprenticeMod Team Emeritus
Posted via CB1001-16-14 08:51 AMLike 3 -
On BBOS storage space was just that, storage space. On BB10 apps are installed in this same storage space. Not on the memory card though.
BBOS devices did eventually need to be wiped to clear the memory, no amount of deleting apps and reboots would claim it back so a wipe was necessary. But thanks to Protect it was super easy to do.01-16-14 08:51 AMLike 0 - It's not exactly the same thing sure but it's still a memory leak, something is using up that memory with no apparent reason.01-16-14 08:53 AMLike 0
- I don't know if this is related, but it could be.
I recently discovered a persistent "memory leak" problem in Android. The problem is this, when you take pictures with the camera, or download pictures or video, thumbnails are created and stored in a file in device memory. This file just grows and grows; the thumbnail data remains even after you delete the photos or videos. I currently have about a half GB of thumbnails; other people have reported much more. The thumbnail data file can be deleted, but it gets put into LOST.DIR when you do, and then it comes back when you start using Gallery again. There are workarounds--one is to use some other app instead of Gallery--but the underlying problem hasn't been fixed.
Is it possible that something similar is happening in the Android sandbox in BB10, or am I way off base?kbz1960 and Agustin Aleman like this.01-16-14 09:08 AMLike 2 -
- kbz1960Doesn't MatterI don't know if this is related, but it could be.
I recently discovered a persistent "memory leak" problem in Android. The problem is this, when you take pictures with the camera, or download pictures or video, thumbnails are created and stored in a file in device memory. This file just grows and grows; the thumbnail data remains even after you delete the photos or videos. I currently have about a half GB of thumbnails; other people have reported much more. The thumbnail data file can be deleted, but it gets put into LOST.DIR when you do, and then it comes back when you start using Gallery again. There are workarounds--one is to use some other app instead of Gallery--but the underlying problem hasn't been fixed.
Is it possible that something similar is happening in the Android sandbox in BB10, or am I way off base?01-16-14 09:13 AMLike 0 - Sith_ApprenticeMod Team Emeritus
That being said, I have a work phone that keeps 30 days worth of data since December 2012 (yes before the Z10 came out) last app was installed sometime in October.. It is a test device that was given to me by BlackBerry. It has had most of it's storage free for 6+ months. If there was a 'memory' leak, shouldnt it have dropped over time? I havent rebooted it in weeks or months, it simply stays, powered on, plugged in, in my office.
You are welcome to dislike BB10 as much as you like, but it doesnt make what you are saying true (or even an accurate term for that matter).MarsupilamiX likes this.01-16-14 09:15 AMLike 1 - Sith_ApprenticeMod Team EmeritusI don't know if this is related, but it could be.
I recently discovered a persistent "memory leak" problem in Android. The problem is this, when you take pictures with the camera, or download pictures or video, thumbnails are created and stored in a file in device memory. This file just grows and grows; the thumbnail data remains even after you delete the photos or videos. I currently have about a half GB of thumbnails; other people have reported much more. The thumbnail data file can be deleted, but it gets put into LOST.DIR when you do, and then it comes back when you start using Gallery again. There are workarounds--one is to use some other app instead of Gallery--but the underlying problem hasn't been fixed.
Is it possible that something similar is happening in the Android sandbox in BB10, or am I way off base?CMcRob likes this.01-16-14 09:18 AMLike 1 - There are way too many unknowns, and throwing around catch all (at least in your definition) terms isnt helping anything. Do you know if this is increasing? Could it be something static? If so, it isnt a leak. I have noticed downloading movies, and having the download fail in the middle fills in that "other data" pile on the media card. I am not the first to notice this fyi. Other than that It hasnt shown any noticeable increase other than that. I did get rid of it, just because it bothered me and there is no need to waste space.
That being said, I have a work phone that keeps 30 days worth of data since December 2012 (yes before the Z10 came out) last app was installed sometime in October.. It is a test device that was given to me by BlackBerry. It has had most of it's storage free for 6+ months. If there was a 'memory' leak, shouldnt it have dropped over time? I havent rebooted it in weeks or months, it simply stays, powered on, plugged in, in my office.
You are welcome to dislike BB10 as much as you like, but it doesnt make what you are saying true (or even an accurate term for that matter).
Don't make this personal.loyalIND likes this.01-16-14 09:22 AMLike 1 - Sith_ApprenticeMod Team Emeritus
Your exact first post in this thread is:
All that being said, re-read my comment (since you only addressed the last line). I saidYou are welcome to dislike BB10 as much as you like, but it doesnt make what you are saying true (or even an accurate term for that matter).kbz1960 and Agustin Aleman like this.01-16-14 09:35 AMLike 2 - Also not a memory leak. This is storage being used by the file system. (and it isnt memory, its storage, there is a difference). you should be able to go in and clean that out (there might be a thumbs.db file somewhere or the like). The memory isnt being eaten up by a process that wont release it, it is a file that keeps growing based on usage.
Since BB10 doesn't use the Android Gallery app, it doesn't seem that the "Other Data" problem could be this exact thing, but maybe other Android apps and processes have a similar quirk: they grow but don't shrink. It's just a guess.01-16-14 09:44 AMLike 0 - Sith_ApprenticeMod Team EmeritusFair enough. The only "leak" aspect is that the thumbnail data stays even after the image files are gone. So it grows based on usage but doesn't shrink based on usage. The space can't be reclaimed except by the user deleting this hidden file.
Since BB10 doesn't use the Android Gallery app, it doesn't seem that the "Other Data" problem could be this exact thing, but maybe other Android apps and processes have a similar quirk: they grow but don't shrink. It's just a guess.kbz1960 likes this.01-16-14 09:47 AMLike 1 -
Posted via My Awesome Z10justkonyen and Sith_Apprentice like this.01-16-14 09:58 AMLike 2 - You came into the thread offering nothing constructive, using incorrect buzz word terms, and while being corrected, still stuck to those terms. You have made it clear in other threads the deficiencies you see in BB10 (which is well within your right) and how it isnt as good as BBOS overall (paraphrasing), and you came into this thread to do that yet again.
Your exact first post in this thread is:
Please tell me how that is helpful, constructive, or even on topic (since we have established this is not a memory leak, but something taking up storage space). Several people, myself included, have attempted to educate you on the matter, which you, for whatever reason, chose to ignore.
All that being said, re-read my comment (since you only addressed the last line). I said (I have highlighted and underlined a word to bring emphasis). Now please, tell me where I said you did dislike the product? From what I read, exactly as the words are written, I said you are WELCOME to dislike it. I did not say you did. There is nothing incorrect about my statement.
I'm not technical but when available memory starts to disappear at an alarming rate that's a memory leak to me. After all, when that memory is gone you can't install any more apps so it's not just "storage" memory.
Not knowing what is using it doesn't make it any better. What's important is that memory is not available anymore to the user.01-16-14 10:50 AMLike 0 - Well I actually started this thread with questions someone who's only had a blackberry with only little of a year. I still have questions and in need of help with my z10. So there for I asked a question where only past blackberry users should know and they've helped me very well. So I don't think we need you or anyone commenting with smart *** replies. If you arent gonna reply right don't reply at all. I'm only just saying..
Posted via My Awesome Z1001-16-14 10:52 AMLike 0 - kbz1960Doesn't MatterI also said don't make this personal, and what do you do? Go on a rant about me.
I'm not technical but when available memory starts to disappear at an alarming rate that's a memory leak to me. After all, when that memory is gone you can't install any more apps so it's not just "storage" memory.
Not knowing what is using it doesn't make it any better. What's important is that memory is not available anymore to the user.01-16-14 11:10 AMLike 3 - What is in memory is lost when you reboot or turn off. Memory is volatile space that gets reused, replaced and constantly changing. Storage space is where programs and files reside and doesn't change unless you change the files or move them or whatever. It increases as things are removed and decreases as things are added. Beyond temp and cache storage space is constant until a user makes a change.
It's all irrelevant, what's important something is using the internal memory/storage up. Stop ignoring the actual issue. I noticed this on my Z10 and Q10.01-16-14 11:15 AMLike 0
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