1. ragnarokx's Avatar
    I have Sprint and was planning on switching to T-Mobile with my 3 month old Tour (I know I will get no 3G). If something were to go wrong with my berry, do I still have a warranty? Normally people take the phone in to their carrier and they get a replacement, but if I switch to T-Mobile will they honor the warranty or do I have to go directly through RIM?
    12-22-09 03:04 PM
  2. ridesno159's Avatar
    Need to go through RIM.
    12-22-09 03:39 PM
  3. ragnarokx's Avatar
    has anyone done this before? if so, how does the whole process work?
    12-22-09 03:41 PM
  4. ridesno159's Avatar
    From what I have heard it's a pain in the ***. You need to send your phone to RIM, they look at to see what's wrong, then send you a replacement or fix the one you had. I heard it can take 2-3 weeks.
    12-22-09 03:50 PM