Rim Warranty

I got my cell phone as a gift from my ex boyfriend less then a year ago and I�ve been having problems with my phone. I called into Rogers to see if they could do anything to fix my phone, and it was deemed defective. I need to show them the proof of purchase in order to get a new phone, and seeing as how it was a gift, I don�t have a receipt and there was nothing in the box to verify how old the phone is.
Does anyone know what I could to in order for me to get a new phone?
I have about a year and a half left on my contract with them.

Thanks

Have you told them about the problem and it was a gift. I would try and talk wiht a manager and see what kind of options you have on this. Must people don't keep the boxes for their BB anyways.