For the first time in almost a year at my current job a customer bought BES CALs. They only got 2 but they are a very small customer. Since January 1, 2012 that makes 10 BBs upgraded or added in my customer base. Again, not many but, since May 2011, there had not been any upgrades or adds. There had not been any removals of BBs except when employees left the customer's organization.
The company I work for have had at least 3 downgrades from BBs to iPhones. I wonder how our customers would feel knowing they use BES to protect their highly regulated data only to have their IT service company giving access deep inside their IT systems to a bunch of engineers with iPhones and Androids.
