[Berryman]

The extensive course list, training methods, options etc is located here:
BlackBerry - BlackBerry | Wireless Handheld Devices, Software & Services from Research In Motion (RIM)

BlackBerry Devices and BlackBerry Desktop Software
Using BlackBerry� Device and Desktop Software Version 4.2 (PDF)
Supporting BlackBerry Devices and BlackBerry� Desktop Software (PDF)
Introducing the BlackBerry XXXX Smartphone (PDF)
What’s New with the BlackBerry XXXX Smartphone? (PDF)
Using BlackBerry� Device Software Version 4.2.1 (PDF)
Using BlackBerry Device Software Version 4.2.2 (PDF)
Using BlackBerry Desktop Software Version 4.2 (PDF)
Using BlackBerry Desktop Software Version 4.2 Service Pack 2 (PDF)
Introducing BlackBerry Desktop Manager 4.3 (PDF)
BlackBerry Internet Service
Administering and Supporting BlackBerry� Internet Service Version 2.4 (PDF)
Introduction to the BlackBerry� Provisioning System 4.4 (PDF)
BlackBerry Internet Service (PDF)
BlackBerry Enterprise Server
Introduction to Administering and Supporting BlackBerry Enterprise Server Software Version 4.1 Service Pack 2 – Part 1 (PDF)
Introduction to Administering and Supporting BlackBerry Enterprise Server Software Version 4.1 Service Pack 2 – Part 2 (PDF)
Using the Advanced Features of BlackBerry Enterprise Server Software Version 4.1 Service Pack 2 (PDF)
BlackBerry Enterprise Server Software Version 4.1 Service Pack 2 (PDF)
BlackBerry Enterprise Server Software Version 4.1 Service Pack 4 (PDF)
BlackBerry Enterprise Server Software Version 4.1 Service Pack 5 (PDF)
BlackBerry Enterprise Security (PDF)

BlackBerry Application Development
Introduction to Developing Applications for the BlackBerry Device (PDF)
Introducing the BlackBerry� Java� Development Environment (PDF)
BlackBerry Tips, Tricks, and Tools of the Trade
Working Smarter With Your BlackBerry Device (PDF)
Minimizing Customer Returns (PDF)
Using Suretype� (PDF)
Introduction to Supporting BlackBerry Devices (PDF)
Small/Medium Business Sales
Selling BlackBerry Solutions to Small and Medium-Sized Businesses Version 4.2 (PDF)
Selling BlackBerry Solutions to Small and Medium-Sized Businesses Version 4.3 (PDF)
Selling BlackBerry Solutions to Small and Medium-Sized Businesses (PDF)
Enterprise Sales
Selling BlackBerry Enterprise Solution Version 4.1 (PDF)
BlackBerry Enterprise Solution Sales Training Version 4.1.2 (PDF)
Selling the BlackBerry Enterprise Solution to IT Departments (PDF)
Coming soon! Introduction to Selling the BlackBerry Enterprise Solution
Solution Designers
Planning & Designing the BlackBerry Enterprise Solution (PDF)
BlackBerry Professional Software
Introducing BlackBerry Professional Software (PDF)
What is BlackBerry Professional Software? (PDF)
Installing BlackBerry Professional Software? (PDF)

Learn More
Administrator Courses
User Courses

For Administrators
Manage your BlackBerry� Enterprise Solution deployment more efficiently by improving your familiarity with the management interface, troubleshooting techniques, problem solving skills and tasks associated with day-to-day operation of the BlackBerry Enterprise Solution.

Open Sessions
Course name Type Duration Audience Cost*
BlackBerry Enterprise Server Software Version 4.1.2 Administration – Part 1 Instructor-led 1 day Beginner BlackBerry Enterprise Server software administrators US - $849 USD
CA - $849 CDN
UK - �529 GBP
SG - $649 USD
BlackBerry Enterprise Server Software Version 4.1.2 Administration – Part 2 Instructor-led 1 day Intermediate BlackBerry Enterprise Server software administrators US - $849 USD
CA - $849 CDN
UK - �529 GBP
SG - $649 USD
Advanced Features of BlackBerry Enterprise Server Software version 4.1.2 Instructor-led 2 days Advanced BlackBerry Enterprise Server software administrators US - $1275 USD
CA - $1275 CDN
UK - �800 GBP
SG - $975 USD

Instructor-led courses provide direct access to a BlackBerry� expert who can answer specific questions and customize content according to the learners’ unique needs.

Find out more about Open Sessions:
View the full schedule of upcoming Open Course offerings
Register now
View the course list to download a syllabus
Note: Due to the high demand for these courses, some may already be full. Please wait to receive your registration confirmation before making any travel arrangements.

On-site TrainingTo learn more about on-site BlackBerry Enterprise Server Administration Training or to schedule a session, please contact [email protected].

NEW! Online Virtual BlackBerry Training for Administrators
Virtual BlackBerry� Training brings a BlackBerry Training expert right to your location, in the form of pre-recorded Centra sessions delivered over the Internet.

New courses are added regularly, so check back frequently for updates.

BlackBerry Enterprise Server Installation for Microsoft Exchange
Course Type: online
Duration: 90 minutes
Cost: $30 USD

Designed for: IT Administrators with little to no experience using or supporting BlackBerry Enterprise Server

This course demonstrates how to correctly and efficiently install BlackBerry Enterprise Server software in Microsoft Exchange environments. All aspects of the installation process are included in this in-depth presentation.

Gain valuable insight and helpful tips from an articulate instructor who's completed hundreds of successful installations.

Find out more about Virtual BlackBerry Training:
Sign up for Microsoft Exchange Environment v4.1 service pack 2 now
Download the course syllabus
Course syllabus for Microsoft Exchange environments v4.1 Service Pack 2 (PDF)
Email [email protected] if you would like to be notified when new courses become available.
*Taxes extra where applicable.


For Users
Online Courses
Advanced Online Smartphone Training
Already familiar with the basic features of your BlackBerry� smartphone? This highly interactive, advanced online course offers great time-saving tips that will help you use your smartphone more efficiently. Purchase this training and read the course details

Using BlackBerry Desktop Software
Get the most out of your BlackBerry smartphone—get started with BlackBerry� Desktop Software. In this introductory online course, you’ll learn about the installation process, as well as the software’s main components and functions. Find out how to:

Load applications onto your smartphone directly from your desktop computer
Back up BlackBerry data
Synchronize your calendar, contacts and tasks with popular desktop organizer applications
Purchase this training and read the course details

On-site Training
Looking for an interactive BlackBerry training experience that’s tailored to your organization’s needs? Find out more about on-site BlackBerry smartphone and software training for users, or schedule a session by contacting [email protected].

Open Sessions
Working Smarter with BlackBerry: Training for BlackBerry Smartphone Users
Designed for new BlackBerry users, this 3.5 hour course introduces BlackBerry basics. It provides an overview of smartphone features and functions—phone, email, calendar, address book, organizer and browser applications—plus helpful tips and tricks designed to help users boost their efficiency. Additional course topics include:

Using BlackBerry Desktop Software
BlackBerry shortcuts
Personalizing your smartphone
Using the BlackBerry� Smart Card Reader
Additional settings
Learning more about your BlackBerry smartphone
Hands-on activities ensure you have the opportunity to practice the tasks that can help you turn downtime into productive time. This course is available as an Open Session or on-site at your business location.

Learn more about the Working Smarter with BlackBerry course:
Review the open course schedule
Register now
Schedule an onsite Working Smarter with BlackBerry training session
Request more information
Download the course syllabus:
Course syllabus for Working Smarter with BlackBerry (PDF)
Note: currently, fee-based BlackBerry� Training courses are only available to U.S. and Canadian residents.


Certification
Having the knowledge is one thing. Proving it is another.

The BlackBerry� Certification Program validates the skills and knowledge you’ve gained when it comes to BlackBerry products and services. Certifications are grouped according to specific roles in the various stages of BlackBerry deployment:

Plan and Design
Manage and Monitor
Support and Troubleshoot

There are no required pre-requisites; the BlackBerry Certification Program is open to everyone, from BlackBerry customers to employees of service providers. So whether you provide pre-sales technical consulting services or support end-users running BlackBerry� Internet Service, you’ll find certification to reflect your unique BlackBerry skill set. And there are several flexible ways to prepare, including instructor-led, online and self-study courses that map directly to exam topics.

Exams are designed for the real world: they focus on the practical applications of your BlackBerry knowledge and you can take them in local testing centers at times that suit your schedule.

Future Certification Streams:
Future certifications for individuals may include the following:
BlackBerry Certified Enterprise Application Developer
BlackBerry Certified Trainer
BlackBerry Sales Expert
BlackBerry Expert User
Future certifications for organizations may include the following:
BlackBerry Certified Reseller
BlackBerry Certified Training Center
Please check this site regularly for updates. For more information or to be notified of updates to the new BlackBerry Certification program, please contact us.


Certification Benefits
The BlackBerry Certification Program offers many benefits to both individuals and organizations.

For Individuals For Organizations
The program can help you:

Demonstrate you have what it takes

You know how much time and energy you’ve devoted to building your knowledge and developing your skills. But it’s not always as plain to everyone else —and building up your reputation can be a lengthy process. Certification is an ideal way to cut to the chase. It shows you’re the person to trust for the job.

Advance your career

Demonstrate your drive and ambition in a way that distinguishes you from others. Your certification is a testament to your knowledge and dedication. It’s not just a way to gain the respect of your peers and managers—it can also boost your chances when it comes to promotions or new jobs.

Enhance your contribution to your team

Your certifications are a commodity: they allow your organization to demonstrate its expertise to new and existing clients, and make the services it offers more marketable. And certification sets you apart as a recognized subject matter expert your colleagues can turn to for advice, which enhances your team’s overall performance.

Stay ahead of new technology trends

If there’s one constant when it comes to technology, it’s that things change—fast. The BlackBerry Certification Program puts you on the cutting edge. And because new certifications are added to reflect changing technology, it keeps you there. It’s like taking out an insurance policy on your continued success.
The program can help you:

Hire proven proficiency and talent

The BlackBerry Certification Program gives you an instant, quantifiable demonstration that employees have the BlackBerry skills and knowledge required for specific job roles—from sales to support—across all stages of implementation. So whether you’re hiring someone new or considering a promotion, you know you’re choosing the person with the right qualifications.

Increase the performance of IT teams

When individuals in IT-related roles enhance their skills, the whole organization benefits. And that translates into reduced downtime, better service, faster ROI and increased productivity, company-wide.

Add to your organization's competitive advantages

Certified employees are something to brag about. They demonstrate that you’re dedicated to offering world-class service and support. And participation in the BlackBerry Certification Program signals that your organization believes in training and staying ahead of ever-changing technology. All of which can give you a leg up on the competition.



Plan and Design
BlackBerry Certified Solution Designer
Choose the BlackBerry� Certified Solution Designer certification if you’re a technical professional who provides pre- and post-sales technical consulting services to BlackBerry customers.

You’ll be required to pass two exams:

An exam related to designing and deploying BlackBerry solutions
An exam related to maintaining the BlackBerry� Enterprise Server
Candidates will have the opportunity to test on the platform of their choice: Microsoft� Exchange , IBM� Lotus� Domino� or Novell� Groupwise� .

For details on starting the BlackBerry Certified Solution Designer certification, please review the BlackBerry Certification Program Guide as well as the relevant exam guide(s) below:

Designing and Deploying a BlackBerry solution
Designing and Deploying a BlackBerry Solution for the Microsoft Exchange environment
Designing and Deploying a BlackBerry Solution for the IBM Lotus Domino environment*
Designing and Deploying a BlackBerry Solution for the Novell Groupwise Environment*
Maintaining a BlackBerry Enterprise Server
Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange Environment
Maintaining a BlackBerry Enterprise Server in an IBM Lotus Domino Environment*
Maintaining a BlackBerry Enterprise Server in a Novell Groupwise Environment*
Please check this site regularly for updates. For more information or to be notified of updates to the new BlackBerry Certification program, please contact us.

*Exam guides not yet available


Manage and Monitor
BlackBerry Certified System Administrator
This certification is designed for technical professionals who install, configure and manage BlackBerry Enterprise Server software in an enterprise environment.

Participants are required to pass an exam focused on maintaining a BlackBerry Enterprise Server.
For details on starting the BlackBerry� Certified System Administrator certification, please review the BlackBerry Certification Program Guide as well as the relevant exam guide(s) below:

Maintaining a BlackBerry Enterprise Server in a Microsoft� Exchange Environment
Maintaining a BlackBerry Enterprise Server in an IBM� Lotus� Domino� Environment*
Maintaining a BlackBerry Enterprise Server in a Novell� Groupwise� Environment*
Please check this site regularly for updates. For more information or to be notified of updates to the new BlackBerry Certification program, please contact us.

*Exam Guides not yet available

Support and TroubleshootBlackBerry Certified Support Specialist
The BlackBerry� Certified Support Specialist option is designed for specialists who support BlackBerry device end-users in a BlackBerry Internet Service or enterprise environment.

Candidates will be required to complete one exam on supporting BlackBerry devices in either a BlackBerry Internet Service or enterprise environment.
For details on starting the BlackBerry Certified Support Specialist certification please review the BlackBerry Certification Program Guide as well as the relevant exam guide(s) below:

Supporting BlackBerry devices with BlackBerry Internet Service
Supporting BlackBerry devices in an Enterprise Environment
BlackBerry Certified Server Support Specialist
The BlackBerry Certified Server Support Specialist option is designed for specialists supporting an enterprise-based BlackBerry solution including the BlackBerry Enterprise Server and associated components.

To obtain certification, participants are required to pass two exams:

Supporting BlackBerry devices in an Enterprise Environment
Supporting the BlackBerry Enterprise Server
To find out how to begin the BlackBerry Certified Support Specialist certification, please review the BlackBerry Certification Program Guide as well as the relevant exam guide(s) below:

Supporting BlackBerry devices in an Enterprise Environment
Supporting the BlackBerry Enterprise Server in a Microsoft� Exchange Environment
Supporting the BlackBerry Enterprise Server in an IBM� Lotus� Domino� Environment
Supporting the BlackBerry Enterprise Server in a Novell� Groupwise� Environment*
Please check this site regularly for updates. For more information or to be notified of updates to the new BlackBerry Certification program, please contact us.

*Exam guide not yet available
Related Information
Learn more about BlackBerry Enterprise Server training for administrators
Learn more about BlackBerry smartphone and software training for end users
View the catalogue of fee-based online training
Download the BlackBerry Training brochure (PDF)
View the schedule of BlackBerry Training Open Sessions
Get a single point of contact for BlackBerry software and support with BlackBerry� Technical Support Services
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