1. vancity23's Avatar
    So that my 8320 connects to the data on FIDO (Canada) I think I need to resend the service books - I tried to use the BIS site but it says the handset is already resgistered - it is a used handset but is unlocked.

    I have contacted the person I bought it from but have heard nothing back as yet with regards to the release of the PIN and IMEI numbers. Is there another way around this that I can do myself?
    03-24-09 12:55 PM
  2. John Yester's Avatar
    Just call the provider they can access the account and release the PIN info and reset the account.....
    03-24-09 12:59 PM
  3. vancity23's Avatar
    Do i call my provider or the one its registered too?

    Thanks
    03-24-09 01:00 PM
  4. John Yester's Avatar
    Yours...... the one that Bills you
    03-24-09 01:02 PM
  5. vancity23's Avatar
    Thanks, Just spoke to fido and they couldnt do it as its not a fido phone...so i have to contact who its registered with - but 1st i need to find that out from the previous owner! things are never simple!
    03-24-09 01:18 PM
  6. pkcable's Avatar
    RIM can do it also, if you press FIDO they can probably make a call to RIM and get it released that way.
    03-24-09 01:25 PM
  7. vancity23's Avatar
    ok thanks, if they prove unhelpful could i go direct to RIM?
    03-24-09 01:33 PM
  8. pkcable's Avatar
    RIM is very difficult to reach on your own, and often they send you to a fee based phone service
    03-24-09 02:27 PM
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