1. njbourne23's Avatar
    So i had transfered files from an older device to my external HD a year or 2 ago from my PC. I now have a Mac and using my external HD on that. I was browsing through pics and saw that a few files have the .rem attached to them and I cannot open them. I know that this is due to the encryption that was on my BB at the time but how to i remove that now that they are on the HD and not on my phone? Any help would be appreciated.

    PM me or email if it's easier

    NJBourne23@vzw.blackberry.net

    Thanks
    01-25-13 12:01 PM
  2. pooger's Avatar
    I have the same question.

    Sent from my BlackBerry 9930
    01-25-13 12:50 PM
  3. pittster's Avatar
    Just remove the extension (.rem) then save and open. Walla!
    Last edited by pittster; 01-25-13 at 01:38 PM.
    01-25-13 01:15 PM
  4. lunaticwithin's Avatar
    Sadly it's not as simple as removing the rem extension as that would make encryption for security pretty pointless.

    They need to be copied back onto the blackberry that encrypted them, then either use desktop manager to download them or turn encryption off on the device and copy them off again.
    01-25-13 02:14 PM

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