1. smart548's Avatar
    From a day to another my girlfriend's Q5 camera is opening no more!!!
    I've reloaded the OS through BlackBerry Link and without restoring the backup the camera still not opens!
    What should I do? She has not installed any new app in the past 2 days..
    Any help would be appreciated!
    08-07-14 12:33 PM
  2. anon1727506's Avatar
    If you reloaded the OS and tested the camera before restoring it or loading any apps.... it's most likely the hardware.


    Can try the BlackBerry Virtual Expert in App World and run a test.

    And you can try reloading a different version of the OS, and then test with a clean installation.
    smart548 likes this.
    08-07-14 02:02 PM
  3. smart548's Avatar
    If you reloaded the OS and tested the camera before restoring it or loading any apps.... it's most likely the hardware.


    Can try the BlackBerry Virtual Expert in App World and run a test.

    And you can try reloading a different version of the OS, and then test with a clean installation.
    I get it working again sideloading a camera.bar from 1925 Thx for the tips!!
    08-07-14 02:57 PM

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