1. floydo's Avatar
    Hi there, desperatley need some help. Had my q10 since november. Second one as first battery was moving around. Second one restarts when I place it down as if loose battery also. Anyway the battery died on me and I have been trying to charge for two days using charger, playbook one also and it will not move from the yellow light and charging battery symbol. When I take it out and plug in and hold power button it goes red and loads blackberry writing then goes to the yellow light and charging batter symbol on screen. Doing my head in now as really need my phone. Any suggestions? I have considered ordering a new battery but don't see why I should be out of pocket for a few months old phone. Great phone aswel.
    03-30-14 04:47 AM
  2. MiSsY_'s Avatar
    How long have you left it alone to actually charge for when that symbol is coming up?

    Do you have access to a battery charger pack?

    Posted via CB10 from my Z30
    03-30-14 04:55 AM

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