1. Jason Byers's Avatar
    Hi. I have a BlackBerry Key 2 LE and I cannot view videos sent via text messages from iPhone users. Considering that 99% of ppl I know have iPhones, it's a prob. Please help!
    04-30-20 05:06 PM
  2. conite's Avatar
    Hi. I have a BlackBerry Key 2 LE and I cannot view videos sent via text messages from iPhone users. Considering that 99% of ppl I know have iPhones, it's a prob. Please help!
    That happens because of the horror that is iMessage.

    It uses a different compression technique that (as can be expected) is only friendly with other iPhones.

    They will need to use a proper cross-platform message service like WhatsApp, Telegram, Line, Viber, FB Messenger, Signal, or other.
    bh7171 likes this.
    04-30-20 05:52 PM
  3. Emaderton3's Avatar
    And if they do go through, they look terrible!
    04-30-20 07:35 PM
  4. gebco's Avatar
    and that's how Apple gets some people to buy Apple. They don't play nice with others. They profit from the "my friends have Apple and I want to play in the same sandbox" mentality.
    05-01-20 10:38 AM
  5. Dunt Dunt Dunt's Avatar
    Hi. I have a BlackBerry Key 2 LE and I cannot view videos sent via text messages from iPhone users. Considering that 99% of ppl I know have iPhones, it's a prob. Please help!
    It's a common issue.... https://www.macworld.com/article/339...ice-versa.html

    RCS might help if you provider is supporting it yet, but there are several "options".
    05-01-20 10:49 AM
  6. bh7171's Avatar
    Hi. I have a BlackBerry Key 2 LE and I cannot view videos sent via text messages from iPhone users. Considering that 99% of ppl I know have iPhones, it's a prob. Please help!
    It's actually kind of funny that this happens here in the US. My best friend lives in Germany and uses iPhone BUT everyone there in Europe (according to him) uses Whatsapp (because as Conite noted is cross platform) so that's what I added to communicate with him across the pond. Zero issues between us on my BlackBerry on any share types. *It's only here in the US that many iMessage users don't use another app to communicate and that naturally has to do with the % of users. Is that similar in Canada or do many use cross platform types?
    05-01-20 05:19 PM
  7. Tsepz_GP's Avatar
    Hi. I have a BlackBerry Key 2 LE and I cannot view videos sent via text messages from iPhone users. Considering that 99% of ppl I know have iPhones, it's a prob. Please help!
    Ask your friend to go to:
    Settings - Camera - Formats - and switch to Most Compatible
    bh7171 likes this.
    05-03-20 11:19 AM
  8. nevilleadaniels's Avatar
    Have you got VCL video player installed?
    It has good support for multiple codecs
    05-03-20 01:53 PM
  9. conite's Avatar
    Have you got VCL video player installed?
    It has good support for multiple codecs
    That's not the issue.
    05-03-20 01:55 PM
  10. Rootbrian's Avatar
    Adjust to most compatible, or disable iMessage and use traditional text messaging, e.g. video message (mms), though, resolution will be horribly low (176x144) or enable RCS and not deal with the lowest resolution possible.

    From my BlackBerry Key2 LE on Freedom Mobile LTE or 3G HSPA+
    05-23-20 12:56 AM

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