when I use google sync, I start getting a lot of duplicate address book entries. I have to go back to my google contacts on my pc and merge them, wipe the blackberry, and start over.
Anyone else go thru that?
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when I use google sync, I start getting a lot of duplicate address book entries. I have to go back to my google contacts on my pc and merge them, wipe the blackberry, and start over.
Anyone else go thru that?
yup i did. i had a thread awhile ago in the 3rd party applications forum. f'ed up my contact list big time. ill never use that again.
is there a better solution?
I have 1500 contacts
in order to fix it? i just fixed what i could, then loaded a previous backup file i had made using DM.
I found that when I had set up my Gmail account to sync with my phone, I had told it to sync my address book. When I installed the Google Sync, I had told it to sync my address book. Once I removed the email accounts sync, and left the Google Sync intact, it fixed the problem. I hope this helps.
what's dm?
desktop manager
I just fix it from Gmail and it syncs up with my phone. Make sure you aren't syncing through BIS.
Are dupes related to the number of email addresses that you have? I'm about to set this all up between my Outlook and phone and I'm wondering if it matters whether I use my gmail address (which I never actually use) or my pop3 address (which I always use).
Google Sync and BIS sync mangled my contacts and it took me a week to get them all straightened out. I would like to try it again but am very aprehensive!
My wife had the same problem. She ended up with almost a thousand contacts starting from only about a hundred. She had the contact sync and the google sync both syncing her contacts I diabled contact sync in the Google sync app and the problem was corrected. When I went into her gmail account, I just hit the icon that read merge duplicates and all was good. it should fix your problem too.
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Which one did you end up using? The one in BIS? Some of my contacts were unscathed and some were duplicated, and some had the wrong information in the wrong spot- like city in the street spot and state in the city spot. Some even had all the information on one line like some run on sentence.
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