[KKrusher]

I am based in Montreal and made a purchase of a Z30 from shop.blackberry.com on Boxing Day.

Order submited: Z30 black for $250.00 CDN on dec 25/2014 - received a confirmation of order.

Order confirmation: confirmation received the same day

Subtotal: $250.10
Shipping: $14.43
Tax: $39.62
Total: $304.15
Discount: $249.00

Order shipment: received confirmation on December 27/2014. Shipment by fedEX.

Here is the FedEx log for the shipment.

Date/Time

Date/Time Activity Location
12/29/2014 - Monday
11:47 am Delivered MONTREAL, PQ

9:32 am On FedEx vehicle for delivery SAINT-LAURENT, PQ

7:46 am At local FedEx facility SAINT-LAURENT, PQ

5:20 am International shipment release - Import MIRABEL, PQ

3:27 am At destination sort facility MIRABEL, PQ

12:14 am Departed FedEx location MEMPHIS, TN

12/28/2014 - Sunday
3:26 pm In transit MEMPHIS, TN

11:51 am In transit MEMPHIS, TN

11:30 am In transit MEMPHIS, TN

3:41 am Arrived at FedEx location MEMPHIS, TN

12/27/2014 - Saturday
8:21 pm Departed FedEx location INDIANAPOLIS, IN

12:43 am Left FedEx origin facility INDIANAPOLIS, IN

12:32 am Left FedEx origin facility INDIANAPOLIS, IN

12:32 am Arrived at FedEx location INDIANAPOLIS, IN

12:12 am Picked up INDIANAPOLIS, IN

12/26/2014 - Friday
2:30 pm Shipment information sent to FedEx

A smooth purchase with no problems. FedEx delivered a brand new Z30 unit.
FedEx just handed me the box in exchange for a signature. No additional
charges were required.

I have seen several posts about problems with shop.blackberry.com.
I just wanted to post in order to show that Canadian residents can purchase
safely and with no problems. I just wish they had a Z10 in stock -
I would have ordered one also.

Best wishes to all for the New Year.

Cheers

[desporterizer]

They can't screwing it up every time!

Posted via CB10

[DocDRM]

I'm sure if a Digital River supervisor saw this post someone would be in serious trouble.

Posted via CB10, Mostly from my Passport, occasionally my Z30

[sk8er_tor]

The thing is when there's a smooth transaction, people don't say anything. It's only when there's a problem, people come here to complain instead of going through the proper channel to address the problem.

For example, if I order something online and I prepay the taxes, if FedEx tells me I have to pay additional charges, I would reject the order and contact the shipper.

[bigbadben10]

Nice one OP. I have ordered Q10's, Z30's and Passport's recently and shipped to me in BC via DR with zero issues. Never had a problem with DR.

Enjoy your new mobile!!!

Posted by my fabulous Passport

[KKrusher]

It's called having faith in humanity - you can't stay in business if you blunder all the time.
Best wishes for the New Year.

[KKrusher]

There is always a bigger audience for problems. Good news does not sell. I would be curious to find out the ratio of sales that versus of problematic shipments. I would prefer that Blackberry units be physically in stock in Canada - but the system seems to work.
Best wishes for the New Year.

[volldez]

I am based in Montreal and made a purchase of a Z30 from shop.blackberry.com on Boxing Day.

Order submited: Z30 black for $250.00 CDN on dec 25/2014 - received a confirmation of order.

Order confirmation: confirmation received the same day

Subtotal: $250.10
Shipping: $14.43
Tax: $39.62
Total: $304.15
Discount: $249.00

Order shipment: received confirmation on December 27/2014. Shipment by fedEX.

Here is the FedEx log for the shipment.

Date/Time

Date/Time Activity Location
12/29/2014 - Monday
11:47 am Delivered MONTREAL, PQ

9:32 am On FedEx vehicle for delivery SAINT-LAURENT, PQ

7:46 am At local FedEx facility SAINT-LAURENT, PQ

5:20 am International shipment release - Import MIRABEL, PQ

3:27 am At destination sort facility MIRABEL, PQ

12:14 am Departed FedEx location MEMPHIS, TN

12/28/2014 - Sunday
3:26 pm In transit MEMPHIS, TN

11:51 am In transit MEMPHIS, TN

11:30 am In transit MEMPHIS, TN

3:41 am Arrived at FedEx location MEMPHIS, TN

12/27/2014 - Saturday
8:21 pm Departed FedEx location INDIANAPOLIS, IN

12:43 am Left FedEx origin facility INDIANAPOLIS, IN

12:32 am Left FedEx origin facility INDIANAPOLIS, IN

12:32 am Arrived at FedEx location INDIANAPOLIS, IN

12:12 am Picked up INDIANAPOLIS, IN

12/26/2014 - Friday
2:30 pm Shipment information sent to FedEx

A smooth purchase with no problems. FedEx delivered a brand new Z30 unit.
FedEx just handed me the box in exchange for a signature. No additional
charges were required.

I have seen several posts about problems with shop.blackberry.com.
I just wanted to post in order to show that Canadian residents can purchase
safely and with no problems. I just wish they had a Z10 in stock -
I would have ordered one also.

Best wishes to all for the New Year.

Cheers

Ditto...exact same experience here in Vancouver B.C. except deliverd 3:45 PM

[Michael Dunn1]

I have to chime in and confirm their service and products arrive better than expected!

Placed my order for a white Passport Christmas day and it arrived December 29th!!!

4 days including holidays and the weekend!!!

Not sure what more could be asked for.

Should note I'm in Oshawa, Ontario.


Posted via the click & swipe happy white Passport! Stock OS, for now :-)

[anon(1852343)]

Well there you have it! 2 happy customers. Ok maybe a third will come along. There arent many compared to all the dissatisfied ones. I wont order from DR anytime soon

Blackberry Passport running 10.3.1.1151