Please Post Your Questions Correctly
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- Reed McLayRetired Moderator
Consider this, Verizon added a million new Storm subscribers this quarter. A MILLLION. That doesn't even count the UK or Canadian subscribers and is on top of the normal subscriber growth.
Moderation is a job. Fostering a productive community is the reward. We welcome the contributions you all make, you all have an active roll in the conduct of the community. If you see something that needs attention, a click of the Mod alert button gets our attention.
Our rules are simple and straight forward, our members enjoy a lot of freedom because it is not all technical.
Last edited by Reed McLay; 01-27-09 at 09:14 PM.
01-27-09 09:11 PMLike 0 - Over the past quarter, BlackBerry has added a couple million new subscribers. That works out to 25,000 new owners, every day.
What do they all have in common? Day one with a BlackBerry.
What does that mean? Excitement, a whole new World of communications.
What happens when they have a question? Carrier customer service carries the bulk of the load. Likely the same half dozen questions, 10,000 times a day. Fortunately, that means response scripts and satisfied owners.
What about the 10% that do not use Customer Service? Simple, they use a search engine, that brings them to us. Roughly 2,500 new members daily.
Do they search? LOL, they did search, that is how they found us.
How do we respond? We welcome them all. We all share an enthusium for BlackBerry and most of us are thrilled to have the chance to interact with the new guys.
Do we mind? Heck NO. Every new post is a measure our our success. The vast majority of our members have seen the same questions and responses, many times. We all can be genusis.
Each of you carries the responsibility of representing the Crackberry community. This is a very special place, we have a massive reach, far in excess of the next guy.
You are all ambassadors of our good will, you are all part of the Crackberry community.
What about misleading thread titles? That a Mod job, we fix them as we find them. In the end, it adds to the knowledge base we all share.01-27-09 10:55 PMLike 0 - Everyone here is right. BUT
Read this thread and do your best! http://forums.crackberry.com/f2/crac...lution-118095/01-28-09 04:31 AMLike 0 - I have (unfortunately) posted things that have been posted before. AG can attest to that! I don't have a pc, all I have is my BB and sometimes I do a search and things don't show up at first... Atleast until AG posts a link.
Sometimes I wonder what CB will do when there are no technical things to post because everything has already been asked and or addressed. The sheer number of posts that come through here everyday boggles the mind. There will be repeat posts and threads because if there wasn't CB would eventually come to a standstill.
At some point all the questions will be asked and answered... Then what?
Posted from my CrackBerry at wapforums.crackberry.com01-28-09 07:12 AMLike 0 - I admit, I made a few with the "help" title. I did search though. I think people are searching the forums wrong. When I tried using the tools section on here, nothing came up right at all.
But if you are on the main crackberry page, you can select to search the forums and then it will bring everything up thats ever been discussed on a certain topic.01-28-09 03:01 PMLike 0
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Please Post Your Questions Correctly
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