Hi this is my firest post in crackberry .. I need to help please ... My bb 9900 it's not booting .. It's stooped in the white line when the bb booting and not complete .... What I do ?
hi,pls help me,my bb bold5 model 9900 is nt booting
Please try the following process.
1. Plug the wall charger into the wall and then the blackberry. (Hopefully you will see the red light)
2. Quickly, remove the battery.
3. Wait 30 seconds. (Hopefully, red light is still on)
4. While red light is on (should stay on for 50-60 seconds), replace the battery in the bold.
5. Wait about 10-15 seconds and you should see the white screen with the clock in the center.
6. It may take a while from this point, but my 9000 did start up from this point.
hi,pls help me,my bb bold5 model 9900 is nt booting
I suggest if that works when you get the time do an update with latest software sometime ago BlackBerry then Rim acknowledged it was a software issue and fixed it by virtue of a software update. Please ensure that the update you installed is the fixed software.