I am kinda new to BB and don't know how the pin works. I bought a 9900 a few months ago and the screen starts to play up on me. The dealer agrees to swap me with a new device and what I want to know is;
1. Am I able to transfer all my bbm contacts from my old device to the new one?
2. Will the apps I bought from app world still work given that the new device has a new pin?
3. What else should I be doing before I switch to the new device besides backing up from the desktop manager?
1. Yes, using DM
2. Mostly yes, using DM to transfer your apps and, where applicable, obtaining a new serial.
3. Desktop Manager has a Device Switch option, I recommend you use that.