1. foongster's Avatar
    I am kinda new to BB and don't know how the pin works. I bought a 9900 a few months ago and the screen starts to play up on me. The dealer agrees to swap me with a new device and what I want to know is;
    1. Am I able to transfer all my bbm contacts from my old device to the new one?
    2. Will the apps I bought from app world still work given that the new device has a new pin?
    3. What else should I be doing before I switch to the new device besides backing up from the desktop manager?

    Sent from my BlackBerry 9900 using Tapatalk
    08-07-12 09:00 PM
  2. JayR2010's Avatar
    1.yes if ur contacts are backed up
    2.yes they are connected to your bbid not your pin
    3.nothing (wipe is optional not necessary)
    08-07-12 09:02 PM
  3. SCrid2000's Avatar
    1. Yes, using DM
    2. Mostly yes, using DM to transfer your apps and, where applicable, obtaining a new serial.
    3. Desktop Manager has a Device Switch option, I recommend you use that.
    08-07-12 09:03 PM
  4. foongster's Avatar
    very helpful, thanks guys!!

    Sent from my BlackBerry 9900 using Tapatalk
    08-07-12 09:47 PM