1. Stephen Severino's Avatar
    Someone else started a thread on this back in May, but my new phone's screen just died. I know the phone is on because I occassionally see the light blink and when I plug it into a computer, it connects.

    Anyone else have this issue?
    06-06-13 10:40 AM
  2. peter9477's Avatar
    Have you tried a battery pull? If after a full reset from a battery pull or a 10-second press of the power button (then a restart) you never see the screen come on, even while it's booting up, then this is almost certainly a hardware problem and you'll need to arrange for a return under warranty, or take it back to your carrier's store (whatever's appropriate).
    06-06-13 10:44 AM
  3. Stephen Severino's Avatar
    I tried a battery pull multiple times, as well as holding the power button. I was hoping that since others had reported similar issues there might be a software problem.

    Gah!

    This sucks. My receipt and the box are all at home. I'll have to wait till tomorrow to return it.
    06-06-13 11:30 AM
  4. Stephen Severino's Avatar
    I went back to the store--sold out. \./
    06-06-13 04:39 PM

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