03-18-14 02:00 PM
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  1. jic999's Avatar
    jic999
    Question : every time I select export, I can send it to a file but the file is not recognized.
    How can I successfully back up my passwords with this app ?

    Z30 : posted via CB10 app
    03-17-14 03:26 PM
  2. KemKev's Avatar
    KemKev
    What do you mean the file is not recognized? When the file is exported, are you trying to open it with another app? Once the file is successfully exported, it is backed up. It cannot be opened with any other application. To restore, you import the file while in Password Keeper.
    03-17-14 03:44 PM
  3. Ecm's Avatar
    Ecm
    If you are using the latest version of PW Keeper, you have the option to export the data in an encrypted format, that can only be read by a BB 10 device - if you know the pass word. Alternatively, you can chose to export it without encryption, to a CSV file that can be read from MS Excel.
    03-17-14 03:56 PM
  4. flacko's Avatar
    flacko
    Originally Posted by jic999
    Question : every time I select export, I can send it to a file but the file is not recognized.
    How can I successfully back up my passwords with this app ?

    Z30 : posted via CB10 app
    I am running version 10.2.0.44. The export feature can save the file to a folder in an format that only the Password Keeper app on your phone can understand (encrypted) . Or if you turn off the encryption before export it is saved in csv format. You can use MS excel to view the file.


    Password Keeper and export fir backup-img_20140317_165349.png
    Password Keeper and export fir backup-img_20140317_165400.png

    Posted via CB10
    03-17-14 04:04 PM
  5. jic999's Avatar
    jic999
    Hi folks thx for the assistance.
    Yes I enter the password and export to a file folder in my phone and when I open it up says unrecognized, when I attach the file and try to open it on my computer it will not open

    Z30 : posted via CB10 app
    03-17-14 06:28 PM
  6. jic999's Avatar
    jic999
    Yes the latest version of pass word keeper is what I have

    Z30 : posted via CB10 app
    03-17-14 06:29 PM
  7. jic999's Avatar
    jic999
    I tried to export without encryption and send it to a file folder and try to open it and still will not open the CSV file.

    Running out of options

    Z30 : posted via CB10 app
    03-17-14 06:35 PM
  8. Ecm's Avatar
    Ecm
    The csv file can't be opened on device. But, you can open it on a pc or mac.
    03-17-14 06:37 PM
  9. jic999's Avatar
    jic999
    Ok will try it out
    Much appreciated

    Z30 : posted via CB10 app
    03-17-14 08:02 PM
  10. jic999's Avatar
    jic999
    All works

    Much appreciated

    Z30 : posted via CB10 app
    03-18-14 01:13 PM
  11. Ecm's Avatar
    Ecm
    No problem. Glad you've got what you need.
    03-18-14 02:00 PM
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