1. jamescpage's Avatar
    Those of you who have a Passport on the T-Mobile Network, have any of you been having issues with data speeds? I got my new Passport on Monday and have been having speed only up to 5Mbps. I called T-Mobile and had them change the data setting that BlackBerry phones require, but that didn't help. I then spoke with Tech Support and they said that my phone is not compatible with their 4G network and that the best they can promise me is 2G.

    Any ideas? I would really be disappointed if I have to return my Passport.

    Posted via CB10
    09-30-16 05:58 PM
  2. bakron1's Avatar
    I have had a couple of passports and always got LTE on T Mobile US. It is a Factory Unlocked model?
    09-30-16 06:04 PM
  3. jamescpage's Avatar
    Yep, right from BlackBerry. I had a Passport about a year ago and didn't have issues either. Maybe I will give them a call back.

    Posted via CB10
    09-30-16 06:05 PM
  4. jamescpage's Avatar
    On your Passport, under the Network and Connections Settings/APN is this what your screen looks like?

    Passport not working on T-Mobile?-img_20160930_162653.png

    Posted via CB10
    09-30-16 06:28 PM

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