Open Letter to BlackBerry
August 16, 2016
Dear Anyone in BlackBerry B,
Waterloo, Canada
Open letters have become the newest wrinkle so I�m doing my bit because I was not sure from where to begin when I upgraded my WhatsApp on my BB Z30. To be honest, in retrospect, I wish I had not upgraded it but first, I was excited about the next upgrade and second, was curious that whether all the rumors were true. I can�t say I felt much curious after that because to my amazement, what I read on various websites about the end of WhatsApp support on BB 10 devices came true. It was outrageous. I felt a bit of anger on WhatsApp but then suddenly I realized are they (WhatsApp) discontinuing their services on other platforms (Android, iOS) as well? The answer to this, everyone knows now!
What went wrong, I�m sure you are aware of it because I�m not!
I�m just a user of your once flagship phone. Now, let wind the clock almost a year ago, when I got my shiny, black Z30. All my friends where persuading me not to get it but since I was an ardent user of BlackBerry phones, I resisted. The Z30 was my third (and possibly the last) BlackBerry phone. Let me be fair, I purchased it because I got to know that it supports major of the Android apps. And let me be even more fair, HELL NO. Not even more than a week since I got this phone I started regretting my buy. And now, WhatsApp is discontinuing its services and support.
BB OS has failed to gain traction with Android and iOS and according to what I have read, it now accounts for less than 1% of the market. Again I�m sure, you are aware of it too.
Please don�t get me wrong but if you ponder too much on security and do not watch the clock this less than 1% will eventually be equal to zero.
And lastly, I don�t know why I�m still stuck in the greedy glutton of BB but I wish you will do what is required so that you don�t drop down any more users.
Signed,
Your Customer till December 2016