Okay so i took someone's advice (from here) when i first got my Pearl 8130 (on Telus Network) and i deleted some of the things on here that i didnt think i would be using...such as my BB Messenger. Then the PINK pearl came out..i made my boyfriend take mine and i got the new prettier version. But as i'm sure you can guess i now want to use the messenger.
I have tried to download it over the air and from the website and it tells me that i dont have the required operating system..which burns me!!! Cause i know i HAD it. Then i had to go out and actually get an external cd/dvd drive so that i could install the BB device manager because the one on the website took....FOREVER!!! So then i tried to back up and transfer it from his phone to mine and I can't get ANYTHING to work. I have updated it. I tried the application loader...blah blah blah. I have called my carrier and i called blackberry and NO ONE CAN HELP....
If you have deleted BBM from the device, you can only reinstall it using Desktop Manager. You will need to have both Desktop Manager and the OS software for you device installed on your computer. Then its just a matter of connecting your phone, opening app loader and checking the box for BBM to be reinstalled.
When you say OS (and i know that this may sound stupid...but dumb it up for me ) Would that be in the format of v4.3 ? And that would come from the blackberry website correct?
Okay but then what do i do...i have just realized that in my troubleshooting i have loat all MY info and taken my boyfriends...someone shoot me...i love this device but seriously! i have been doing this for HOURS now!...
interesting...well, at this point you need to refer to the BB desktop manager software and load it from there...plug in your device, open desktop manager, click on where it says "application loader" and follow through looking for BlackBerry messenger in the list.