1. silentsound's Avatar
    Hi guys,

    Thanks for having me on your forum. I have a few problems which I assume are related since they started at the same time, can anyone suggest why these might occur?
    1) BB doesn't pick up emails
    2) Facebook app gives the error 'We cannot reach the server at this time. Please try again later (100)'
    3) Youtube videos don't play, I get the message 'Network connection has been disconnected. Please try again'

    However, I can browse the internet and receive text messages. I have a blackberry bold 9780, the operating system is v6.0.0.600 (Platform 6.6.0.223). I have tried obvious stuff such as turning connections on and off and pulling the battery.

    Thanks!
    02-22-13 05:07 AM
  2. SwitchBeach's Avatar
    Do you have an active BlackBerry Data Plan (BIS) from your service provider?
    Has it worked before?
    Have you tried resending the Service Books?
    02-22-13 05:48 AM

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