1. B00KEM's Avatar
    When i recieve calls my ring tone does not play i have no sound?????
    my profile is set to normal and volume 10?
    any ideas please?
    thank you
    11-30-08 02:09 PM
  2. silv3rskeeter's Avatar
    do you get sound when you make calls? it might just be a defective storm.
    first day i got my storm i didnt realize mine was defective until i made some calls a few hours later. i had it returned and got a fresh one that same day amazingly. so go to verizon and check with them. they'd either make it work or replace it for you.
    11-30-08 07:14 PM
  3. amazinglygraceless's Avatar
    Go to Profiles > advanced > choose your active profile and check
    to see if the Do Not Disturb option is set to YES. If so change it
    to NO. Save and exit.
    11-30-08 08:16 PM
  4. B00KEM's Avatar
    thanks for your help, storm is working a treat now!
    12-04-08 05:09 AM