[Lytehouses]

I have not been receiving my Comcast email over the last two days and am SO frustrated at this point. I have pulled battery, nothing. I have shut it down and nothing. Data is on and I can access internet, just not getting mail. Can someone help, please? Thanks

[Jancy10]

Log in to your BIS account and resend the service books...

[Chrisy]

Log into BIS and make sure your Comcast email is validated. Then resend service books.

From BlackBerry :

Setup icon
Email Settings
Log into BIS
Menu
Service Books
Send Service Books

You can log into BIS from BlackBerry or PC.

From PC:
http://forums.crackberry.com/f3/serv...ks-how-115031/

[Coruptyed]

Probably just need to reset your password on the email account first then do what chrisy posted

Posted from my CrackBerry at wapforums.crackberry.com

[Lytehouses]

Still having problems. I do not remember name and password for the BIS site. Any idea how I can find this or get it?

[Laura Knotek]

Still having problems. I do not remember name and password for the BIS site. Any idea how I can find this or get it?

Call AT&T. They will be able to give you a temporary password that you can use once to log in, and then you can create a new password yourself.