1. johnuranga's Avatar
    I upgraded my OS from 4.2.2 to 4.5.0 on my Blackberry 8830 and now my browser icon doesn't show up and i can't access the internet. Can anyone help me with this problem.
    09-28-09 02:18 PM
  2. elvin1983's Avatar
    You probably need to re-send your service books. Log into your BIS site and go to the service books section, then select to resend service books. Once this is done you should see your browser on the screen.

    If for some reason this doesn't work, your network settings may have been screwed up when you loaded the new OS. If that's the case you will probably have to call Verizon customer service to get the network settings restored. This happened to me once when I upgraded my GF's Pearl from 4.3 to 4.5 on U.S. Cellular.

    Try the service books first though, I think that's most likely the problem.
    09-28-09 02:20 PM
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