[mina3050]

Hello There!!
I Have A Question Regarding My Vzw Blackberry Email Acct.

Ive Asked This Same Question Few Days Ago...but W/ No Luck...so Here It Is...

This Is The Thing... I Can Send Email Through My @vzw.blackberry.net. But When Someone Sends Me Something Through The Vzw Email...i Dont Seem To Get Anything...

Is There Something I Can Do To Fix It Before I Call The Tech Support?

And Ive Tried Sending Service Book...but I Dont Get Anything.....so Ugh~~~ Help? Lol

Thanks Again..... Take Care You Guys~~

[BlackBerryBob]

Hello There!!
I Have A Question Regarding My Vzw Blackberry Email Acct.

Ive Asked This Same Question Few Days Ago...but W/ No Luck...so Here It Is...

This Is The Thing... I Can Send Email Through My @vzw.blackberry.net. But When Someone Sends Me Something Through The Vzw Email...i Dont Seem To Get Anything...

Is There Something I Can Do To Fix It Before I Call The Tech Support?

And Ive Tried Sending Service Book...but I Dont Get Anything.....so Ugh~~~ Help? Lol

Thanks Again..... Take Care You Guys~~

Log onto your carriers BIS site and make sure there are no filters on your email account that would prevent this.

[mina3050]

no filters........

[kvaughan]

Double check and make sure they are sending it to the actual email address and not your BIS username @vzw.blackberry.net, as they can be different. That's the only thing that I can think of... If that's not the problem call 611 and ask for BlackBerry support.

Posted from my CrackBerry at wapforums.crackberry.com

[mina3050]

I'll try that...thanks!

[xoclirpa]

have you tried removing and then re-adding your email account?

I've had to do this a couple of times, usually after an OS update.

Good luck