1. aspenedelen's Avatar
    As of late last night my BB Bold has not received any email content nor is any data being pushed through my handset via internet. None of the apps I have, AP, Al Jazeera, or any other app that uses the internet.

    I called VZW this morning and they said nothing is out of the ordinary around where I live in S.E S.Dakota network wise. The rep I spoke with told me something about the Service Books but we couldn't do anything with them as I have no landline.

    Anyone have any ideas? I had pushed content late last night but nothing past 11pm.

    Pulling battery has done nothing but the rep did say a full factory reset may be in order.

    I updated the phone with the new service pack two days ago too.

    11-29-13 02:08 PM
  2. kbz1960's Avatar
    New service pack for what? Have you turned the mobile network off and then back on?
    11-29-13 02:15 PM
  3. aspenedelen's Avatar
    New service pack for what? Have you turned the mobile network off and then back on?
    I should have clarified, the new update that came through on VZW two or so days ago, not a new service pack.

    I have turned the mobile network on and off multiple times, no avail. I have made sure the Data Services under Mobile Network is on and Prompt while roaming.
    11-29-13 02:18 PM
  4. aspenedelen's Avatar
    Data is pushed through when I turn on wifi though.

    BBM does not work nor can I receive emails with wifi turned on.
    11-29-13 02:21 PM
  5. Anilu7's Avatar
    Tweet @BlackBerryHelp too. Maybe they know something. My mother's 9900 is working but she's on Rogers in Canada. At least it's not a BlackBerry problem. Are phone calls and texts working? So not a network issue? Sounds like VZW data issue to me.
    11-29-13 02:24 PM
  6. aspenedelen's Avatar
    Phone call and texts are working fine.

    Thanks for the tip on the VZW data issue. I'll take it into a store and let them deal with it.
    11-29-13 02:28 PM

Similar Threads

  1. Offline access with Spotify on
    By araskin in forum More for your BlackBerry 10 Phone!
    Replies: 15
    Last Post: 12-19-13, 10:47 AM
  2. After Sync with PC on Q10 all Deleted Apps are Recovered
    By aceltradegid in forum BlackBerry Q10
    Replies: 4
    Last Post: 12-11-13, 11:23 AM
  3. Walmart has the 9360 for $199.99 with no contract!
    By kevdogg3291 in forum General BlackBerry News, Discussion & Rumors
    Replies: 15
    Last Post: 12-01-13, 10:43 PM
  4. Which NFC tags do I buy that works with our Z30's?
    By silverbullet in forum BlackBerry Z30
    Replies: 3
    Last Post: 11-29-13, 12:59 PM