!! Need help please !!

Hello
I need help BAD. When it comes to computers I know very little.

I purchased a BB Storm off ebay. I got it yesterday and activated it. After activating it I noticed my internet browser was NO where to be FOUND , upon fooling around more I could NOT send pics in text it did not give me the option to MMS or SMS it only said Send / Share then Send Email ... when I clicked send email it asked me if my enterprise had gave me the pin. Well LONG story short after being on the phone with Verizon CS for 1hr they told me the phone was a previous COMPANY phone and it was set up with enterprise server and not a personal phone and they could NOT help me I would need to get on the internet and find steps to Remove Enterprise Sever and then reinstall operating systems for Storm 9530 for personal use.

CAN SOMEONE PLEASE HELP ME !

THANKS IN ADVANCE

http://forums.crackberry.com/f2/remo...y-phone-81401/